Inline Fiberglass Ltd

Windows & Doors Installation & Service
30 Constellation Court Toronto ON M9W 1K1
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84%

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Reviews by rating (past 12 months)

Reviews for Inline Fiberglass Ltd

Average customer rating:
9.1 10 (144 reviews)

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dalim from Toronto
dalim from Toronto
8 reviews Pickering, ON
0/10

Good service, but DRAFTY EXPENSIVE WINDOWS, Poor Quality

I ordered 21 windows and 2 patio doors from this company. Spent over $30,000 with expectations that this company's windows would make my home warmer by not allowing as much air to pass through compared to 25 year old existing windows (old windows were wood inside and PVC outside). I was told:

- frame and glass of window are both made of fiberglass so they will expand and contract equally not causing seal breaks or warps like wood and PVC...they told me this on a factory tour, saying that glass expands/contracts differently from other materials
- fiberglass does not transfer heat or cold like aluminum or steel frames

The windows look gorgeous but the quality of the glass and frame are not on par. The fiberglass frame has very poor styrofoam insulation inside, not even filling the entire cavity so lots of cold air sits in there from the outside...it's extremely cold to the touch from inside. See my photos...these frames are very poor quality and will run below 5 degrees in the winter.

The glass is not as bad, but still poor.... I ordered double pane windows and the heat loss is worse than my 25 year old windows. There are drafts that come in through these windows and into the home, it's a major problem when combined with the very poor frames that they use.

I took photos of my old windows and the new fiberglass windows using a heat gun sensor from Flir and the science backed it up...Inline brand new glass was several degrees cooler than existing windows. See photos attached (there's two before/after 12.9 vs 8 degrees).

I contacted customer service and they replaced one window but still same issue...that's when I saw how cheap the insulation they use is. It's literally an empty frame with a cheap piece of styrofoam and insert.

I've had to spend more money to get indoor window inserts from a different company (Indow company, USA) to stop these crazy drafts. The patio doors are even worse...I had to install heated floors to stop them from letting frost in (inside the home)! Again see photos.

Worse part is, I contacted Inline again to see if I could pay to upgrade the glass to triple pane and was told by my rep it won't make a difference from what I have. I would normally double check this but I believe him since one room in my home already has triple pane windows and we hear dogs barking through it easily with the same cold draft as the double pane windows...

I do not recommend these windows because they allow noise and drafts to pass through very easily.

0 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Milton, ON
10/10

Windows and Patio Doors

Excellent Service from the time we viewed samples at their showroom. There sales staff took us through all the variables. When the installers arrived they took their time and these windows look like the best on the street adding to the house appeal.

1 of 1 people found this review helpful.
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Natalia in Etobicoke
Natalia in Etobicoke
1 review Toronto, ON
10/10

Great Sliding Doors

Thank you so much for my awesome sliding doors - great service and great pricing! So appreciated during a stressful renovation of my kitchen. They were punctual, professional and I would highly recommend this company to everyone!!!

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Woodbridge GTA ClimateCARE
Woodbridge GTA ClimateCARE
1 review Vaughan, ON
10/10

Great Product

Had Inline replace our 20 year old windows. Their product is great, You can’t compare their quality and durability to the others. We are super satisfied and would definitely recommend if you are looking for a strong quality window product above the rest.

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derek in Toronto
derek in Toronto
1 review Toronto, ON
10/10

windows and patio door

Fantastic job! Just finished doing a window and door upgrade on our house and have been amazed how well the project turned out. Inline was excellent at helping deciding on what we were looking for. perfectly matched the colours and we right on time with delivery as promised. They Installed and finished the job perfectly! We have been thrilled with how the new widows have turned out and Highly recommend this company to anyone.

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Bart Chevalier
Bart Chevalier
0 reviews Toronto, ON
10/10

2 Months Since Install

Two months ago we've had Inline's windows installed by their friendly install team.

These windows are beautifully finished, from the custom colour to overall build quality.

My wife and I are more than pleased with these windows and we'll be replacing our windows up at the cottage come spring.

The service was friendly and the prices are unbeatable. Highly recommended!!!

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Private User
Private User
Private User reviews Toronto, ON
10/10

New Home Project

We installed Inline windows and doors in our new modern custom home. We have a large window footprint in the house and they have been fantastic in hot and cold weather - the house is very comfortable year round.

Inline was a pleasure to work with and helped us choose the best solution for our custom project.

Highly recommend Inline products and services.

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Private User
Private User
Private User reviews Minden, ON
0/10

Not as good as they say they are

I did a major renovation and addition 12 years ago and replaced all the existing windows plus added some new windows for the addition. There was nothing wrong with the existing windows but they were 20 years old and I wanted all the windows to match. I was assured the Inline windows would be superior than the ones I was replacing so I assumed they should be trouble free for at least as long as the existing windows. I recently had a seal fail with moisture between the glass. I contacted Inline and was told my windows are not under warranty and the cost to repair the window would be over 2,100.00. I never had a seal fail on the old windows which were cheaper than the Inline windows. This window failed after only 12 years and now I am concerned about how long the rest will last. It appears as though these windows weren't worth the extra cost.

1 of 2 people found this review helpful.
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Paul in Mississauga
Paul in Mississauga
0 reviews , ON
10/10

Full House Window and patio door replacement

The windows are great. What an improvement over the old vinyl windows. The installation guys are even better. They took the time and installed them right. You would never know the windows were replaced.

1 of 1 people found this review helpful.
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Balbir in Toronto
Balbir in Toronto
0 reviews Toronto, ON
10/10

Spectacular Fiberglass Windows and Sliding Doors

We recently purchased windows and sliding door from Inline Fiberglass company. We are grateful for this decision as the quality engineering, glass type and hardware used to manufacture these is the best in all aspects. We were thrilled to see the sliding door with height and width over 10 feet produced and delivered as one piece. I was deeply touched by the company culture of integrity and respect. Amazing leadership at all levels towards customer satisfaction!

2 of 2 people found this review helpful.
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