I was very unhappy with the move. On the day, the truck was late, but no phone call. They needed constant instruction about which items were staying and which were going. They underestimated the number of boxes by at least half and forgot to bring wardrobe boxes. Having a agreed to pack, they sent no packers and then charged me more for having a packer on sight. The estimate for approx $2,000 more than doubled when I got the final receipt without even so much as an email or phonecall to check I was alright with the situation. They had charged my card. I was not. I had some very disagreable conversations with one of the family owners who was not particularly helpful and who ignored most of my phone calls. I finally got accounts to knock $1,000 off when they agreed the estimator should have done his job better. Not a good experience. Only positive thing I can say is that the guys doing the loading were very nice. One item was damaged, but I was so fed up with chasing back some of my money, I didn't persue this. Don't use this company.