House Calls Renovation Advisors

We had a rather complicated project involving water management around our detached home. Due to some unusual aspects of our property, it became necessary to undertake creative solutions. The project came to involve a number of different pieces, including stonework, carpentry (new gates), eaves-trough replacement and modification and some additional drainage capacity via trench drains. We were not comfortable trying to organize a project that would involve a number of different sub-contractors so decided to retain a renovation advisor. I had run across Jay in an online article one or two years earlier and made contact earlier this year.

We met with Jay to review the problems and possible solutions. Jay focused on the outcome (improved water management) and walked us through the design process; produced detailed drawings of the work to be done; oversaw the tendering process to contractors (by reviewing the bids and helping us choose the best one); and oversaw the work done, ensuring that it was done according to the original plans and specifications. I note as well that Jay will refer clients only to companies that he believes provide good quality work at a reasonable price. Issues arose along the way (naturally) and Jay was available by telephone, by email or in person to help us resolve these.

I was very happy to have the involvement of an independent person who acts as your advocate in this process, particularly given the amounts involved (more than $50,000 for the entire project) and was very pleased with Jay himself. I would unreservedly recommend both this model and Jay himself to anyone who is considering a large, expensive renovation. (Note: Jay is compensated by an hourly rate, which may not make sense for smaller projects. This serves to ensure that he is unbiased in his advice to the client and is able to act as a true advocate, as there is no financial connection between Jay and the contractors.)

Jay also helped us with an indoor project, built in bookshelves that were custom designed and custom produced by a builder for our living room. We were also very pleased with the outcome on this project.