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Hi Mel, Thank you for your review. We always love to hear from our long term customers and are happy that we were able to resolve the issue with your neighbours statue. As you know, if you ever have any questions our customer service staff is here to help.
Hi Mark, Thank you for the review, we are glad that you saw the value in having a professional lawn care service and hope that you can be a long term customer.
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Hi M.A, It is always great to hear from someone who has enjoyed our service for so long, thank you very much for your patronage over the years.
So-called "Complete" Lawn Care Program
Hi J DP, I am sorry to hear that you were not happy with the services that were provided to your home. I am not sure what you are referring to in regards to the Early Bird Special as this offer always has been and always will be the lowest price and best special that we provide. In regards to the weed control, I apologize for the delay, however due to the pesticide by-law in 2009 the ministry was slow at approving the new product but we caught up in our service schedule very quickly to make up for the initial delay. The weed control product, that we use both on the lawn and on the patio/driveways are both very effective, if customers ever notice weeds not dying we always encourage you to let us know so that we can get them taken care of for you. Unfortunately, I am not sure of the exact details in regards to your account but we would love to have you as a customer again. If there is anything that we can do to rectify the situation please contact us.
Hi C.A, I apologize for the confusion in regards to the weed control in 2010. After the pesticide ban in 2009 our industry as a whole had to look for alternative products to use in order to control the weeds. We chose not to use Sarritor because after testing it we found that it was not overly effective and we strive to give the best service possible to our customers. Unfortunately, the ministry approval process for our new weed control was behind schedule but that problem no longer exists. I apologize for the issues you had but assure you that our weed control works very well. We would love to have you try our service again to see it's results.
Hi Eaudesnob, I am sorry that you were not happy with the service that you received. I will say however that we are in NO way whatsoever affiliated with any other lawn care companies nor are we owned by the same people that own another lawn care company. We have been independently owned and operated since 1988. Secondly, we DO NOT employ high school students, nor have we ever employed high school students. Also, high school students are not out of school until June/July so it is impossible for us to hire high school students in May when you received your application shortly after signing up for the program. All of our technicians also receive thorough training as well as licensing from the Ministry of the Environment. There is no half day training course that you speak of. Our applications are all applied at the appropriate label rate for optimal effectiveness, safety and environmental care. I am sorry that you were not happy with the service and wish you all the best at taking care of the lawn yourself.
At Hometurf Lawn Care, we have been treating the lawns of our loyal customers for over 30 years. As a family-owned and -operated business, we have grown by delivering lush, healthy, green lawns while using only the highest quality products applied by professional lawn care technicians. Let us help you make your lawn look its best this season!
Our season-long lawn care programs take the guess work out of which products to use and when. Applications are scheduled to be applied four to six weeks apart throughout the season for optimal turf care. We strive to ensure everything your lawn needs is included in our programs. No telemarketing or sales calls pushing unnecessary extras.
Our services include: lawn care programs, lawn maintenance programs, fertilizer, weed control, insect control, aeration, grass seeding, dethatching, top dressing, chinch bug control and grub control.