Their mistake; no refund/discount
I hired them because they claimed that they had a service that eliminated Japanese beetles. They were to spray the lawn while the beetles were grubs so that they would never become beetles and eat my plants. I hired them in May. They showed up in July, well after the beetles had grown, left the lawn and devoured my plants. I informed them of their mistake. They apologized repeatedly but would not reimburse me (even partially) for THEIR mistake. Also, please note that they automatically keep charging your credit card annually unless you tell them otherwise. Beware!
- Approximate cost of services:
- $70.00
- Company Response
Angela, we’re sorry that our services did not meet your expectations. Our clients are extremely important to us, and we would like nothing more than to make it up to you. Please feel free to send us your contact details in a private message, and we will contact you ASAP to solve the problem.