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Home Depot

Building Supplies and Hardware
500 Lansdowne W Peterborough ON
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HomeStars  >  Windows & Doors Installation & Service in Peterborough  >  Home Depot  >  Installation disappointment! Installer couldn't care less!
Steve in Edmonton
Steve in Edmonton
3 reviews Edmonton, AB

Installation disappointment! Installer couldn't care less!

The actual screen door and frame is excellent. I have had mine for the last year and a half. I bought it at Home Depot and was told that the price included installation. There was no way to buy it and install myself. I paid and scheduled a week day for the installed to come put it up. I stopped home for lunch and he was finishing up. I took a look and saw that he accidently drilled a hole in the painted top rail and just left it. I asked him to fix it and he said he would have to cut another piece. He didn't measure his screw spacing at all and really didn't seem to care at all about workmanship. Surprising, because he wasn't a young guy. The screen is a quality product, but the fact that installation has to be paid for by one of Phantom Screens installers is a SAD state of affairs. I would have and did expect better. It looks like a 6 year old pick the screw hole locations. I tried to take pictures to post, but it' winter and really hard to see, because most screws are colored.

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