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Home Depot - Coquitlam

Building Supplies and Hardware
1900 United Blvd Coquitlam BC V3K6Z1
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HomeStars  >  House & Apartment Cleaning in Burnaby  >  Home Depot - Coquitlam  >  Home Depot - carpet cleaning.
Private User
Private User
Private User reviews Burnaby, BC

Home Depot - carpet cleaning.

Super disappointed. Tech trucked mud into my house. Didn’t cover shoes. Didn’t ask about pretreating stains. Left my carpets SOPPING wet - 12 hour dry time. Carpets not even clean. Wanted $ back but all that was offered was a “we’ll come back and do it again”. My basement was already jammed into my laundry room - we couldn’t afford to lose that time having them come back and waiting again without access to our entire basement.

Why would I want them to come back? The “rectifying the situation” works for the company - not the customer. I just want a refund but they said that wasn’t policy. So in a few months I’ll go back to citrus-o and have them do it again. Paying the higher cost will be worth it for the exceptional service and clean carpets.

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