Hickory Dickory Decks

Decks
Toronto ON M4G 2L1
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Hickory Dickory Decks
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96%

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Reviews for Hickory Dickory Decks

Average customer rating:
9.7 10 (491 reviews)

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Charlene in Scarborough
Charlene in Scarborough
1 review Scarborough, ON
10/10

New deck

Deck was completed on time. The work site was kept neat and clean-up was done on completion of work. Workmanship was very satisfactory and everything agreed on prior to job start was done. The design and layout of the deck has used the available space well. I recommend this firm for deck design and construction.

Approximate cost of services:
$9,000.00
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Company Response

Hi Charlene,

Thanks for the nice review. I hope you and Mary are doing well. I know you were waiting to stain until this Spring so I'll have to drop by and take a look sometime. Have a great Spring/Summer!

Geoff

Karl in Brampton
Karl in Brampton
3 reviews Brampton, ON
4/10

deck

Installed new deckboards over existing deck with a synthetic material finish. The job was done in time and on time, cleaning up after was excellent. I would recommend this company to my friends and family.

Approximate cost of services:
$2,000.00
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Company Response

Hi Karl,

Thanks for taking the time to write a review. It seems like you were happy with everything based on your write up but then gave a low score of 4/10..Please let us know the reason for the low score.

Hope you are enjoying the deck. Thanks again for your business!

Hickory Dickory Decks Management
www.decks.ca
1-800-263-4774

Roxanne in Toronto
Roxanne in Toronto
3 reviews Mississauga, ON
1/10

deck backyard

Very poor contruction! Bad material, suppose to be maintance free composite decking and last 25 years, 5years later all splitting. The contractor used screws that are raised not flushed WHAT A MESS!!!

Approximate cost of services:
$25,000.00
2 of 2 people found this review helpful.
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Company Response

Hello Roxanne,

I am the Mississauga territory manager for Hickory Dickory Decks (where your review was posted) and I am not familiar with your project or your issues. I'm not sure if you have already dealt directly with your contractor or the manufacturer but if you would like to contact the Hickory Dickory Decks Head Office at 1-800-263-4774 and report the issue we can investigate further.

Regards,

Geoff Aucoin
Hickory Dickory Decks

Jasmine from Glencarin
Jasmine from Glencarin
8 reviews North York, ON
10/10

Customer Service ANswers

I was hemming and hawing over my descion to buy from Hickory Dickory Decks, but their customer service really helped me out! They were there to answer all of my questions, and they really took the time to make sure I felt comfortable with the purchse first!

Approximate cost of services:
$3,000.00
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Company Response

Hi Jasmine,

Thanks for posting your review on Homestars. I am glad you appreciated the service and final product.

Take care!

mj in yonge and eg
mj in yonge and eg
3 reviews Toronto, ON
10/10

Composite Decking

I was tired of staining and power washing my cedar deck. Hickory provided me a product that although eliminated most of my problems I still just needed soap and water to clean it. They were very honest hardworking and polite! I would definitely recommend them and have to my friends.!

Approximate cost of services:
$10,000.00
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Company Response

Hi Mary Jo,

Thanks again for your Home Stars review. I hope your enjoying the deck. Guess this will be the first full Spring/Summer. It was nice seeing you and your sister at the Homeshow. I'll get those pictures up on the web. Take care.

Geoff
Hickory Dickory Decks

David James in Milton
David James in Milton
1 review Milton, ON
0/10

650 SF Deck

I had to constantly tell HDD to fix things that were done incorrectly and they wanted to take cheep shortcuts that should not be used by a custom deck builder. They also used “building code” as a defense mechanism to justify their mistakes. After talking to the chief building inspectors in 3 major city’s it became apparent that they don’t understand building code. Lastly, they came after me for more money to fix their various mistakes.

Approximate cost of services:
$20,000.00
2 of 2 people found this review helpful.
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Company Response

Hi David,
We are sorry you feel you had a negative experience with HDD. That being said we could not find your job information in our database for either the Grimsby or Milton area. If you could please contact the Head Office and let us know who you dealt with that would be of great help.

Regards,

Hickory Dickory Decks Head Office
905-689-4774

BRUINS1960
BRUINS1960
2 reviews Thornhill, ON
10/10

DECK

THIS COMPANY HAD THE BEST CUSTOMER SERVICE AND WORKMANSHIP YOU CAN RECIEVE. YES, THE DECK WAS EXPENSIVE BUT QUALITY WAS TOP OF THE LINE. HIGHLY RECOMENNED. WE PURCHASED A COMBINATION COMPOSITE AND CEDAR DECK, THE DECK HAD A PERGOLA DESIGNED BY HICKORY DICKORY. CHECK THERE WEB SITE FOR ALL THE BEAUTIFUL DECKS. (YES OUR DECK DOES APPEAR ON THE SITE.)

Approximate cost of services:
$20,000.00
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Company Response

Hello,

Thanks for your great review. We are glad you are happy with the whole process and are enjoying the deck!

Joyce in Scarborough
Joyce in Scarborough
4 reviews Toronto, ON
10/10

backyard deck

Geoff was always pleasant right from the beginning with any telephone, e-mail, or in person interactions. He had several ideas which worked with our budget and our needs for a backyard deck. He always showed up on time and kept us up to date on how/when the job would start and how things were going during the actual job--he is very easy to talk to if there were any questions and always got back to us in a timely manner. The actual deck turned out great too! We had an idea for it to be done a certain way but with Hickory Dickory Decks expertise we realized it really wouldn't have worked out too well and may have cost us more in the long run. The end product is a beautiful deck--a very solid/sturdy piece of work which is also appealing. The workers also were friendly and cleaned up the yard after each long day.

Approximate cost of services:
$10,000.00
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Company Response

Hi Joyce,

I just wanted to thank-you for posting your review. Hope you, Grant, and your family are enjoying the deck. I'll have to drop by sometime and see how it looks after the 2nd coat of stain. Take care.

Geoff

Spike in Toronto
Spike in Toronto
7 reviews Toronto, ON
10/10

Backyard Deck and Fence

I also met HDD at the Home Show and asked for a quote. Geoff asked many questions to understand what we wanted. He presented an initial design based on what we discussed, and the revised once we told him what we were "really" looking for. The design was perfect. The advice was always just advice, never pressure. We ended up choosing the TigerDeck product, a Brazillian Hardwood, or Ipe. It's the most expensive product around, but was well worth it.

Geoff was flexible, honest and prompt. Sam, the installer is a MASTER CRAFTSMAN. His cuts, joints, lines are all perfect.

I have since moved to New Brunswick but would seriously think about bringing Geoff and Sam out to do a deck here!

Approximate cost of services:
$26,000.00
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Company Response

Hey Brian,

Thanks for the great review. Hope you and Susan are doing great out East. I went to your old place to meet the new owners and see the deck. Still looks great. Take care

Geoff

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hickory Dickory Decks

With franchises in over 60 cities in Canada, we’ve designed and built over 25,000 beautiful composite decks and have worked hard to earn our reputation as the best in the deck business.

To us, every project we undertake is not just a deck – it’s a Hickory Dickory Deck. That means it’s constructed to the highest standards using the best materials. It means it’s built by professional carpenters and craftspeople who adhere to the Hickory Dickory Decks philosophy and are careful to represent our brand well, every day. That means that you – our valued customer – will receive the best deck money can buy, backed by our complete satisfaction guarantee.

CATEGORIES
Decks
PRODUCTS
Composite and PVC Decks, Wood Decks, Gazebos, 3 Season Rooms, available with: lighting, planters, cabanas, arbors, pergolas, trellises, aluminum and composite railing.
SERVICES
DECKS.CA - Custom Deck Building, 1000's of Deck Ideas on-line, Deck Design and Consultation, ON-TIME Start and Completion, Full Service Lumber Yard , Permit Drawings and Engineering, Experienced Professional Carpenters
BRANDS
ARMADILLO, AZEK, CLUBHOUSE, GREENBAY DECKING, FIBERON, MOISTURESHIELD, TIMBERTECH, TREX, TRUNORTH, VEKA, ZURI. RAILING BRANDS - ETP METALS, CENTURY, ALMAR, FIBERON, TIMERTECH, TREX, INVISIRAIL
STYLES
Even with 25,000 decks built in Canada, our customers are still coming up with unique designs and functions. Customers come to us for "out of this world" unique, custom designs as well as to help fix the back porch...
SPECIALITIES
Composite and PVC Decks with long term warranties and unique custom designs
WEBSITE
http://www.decks.ca
YEAR ESTABLISHED
1987
PAYMENT METHOD
Cheque
MEMBERSHIPS
LANDSCAPE ONTARIO, NADRA, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
20 YEAR TO LIFETIME WARRANTIES ON COMPOSITE AND PVC DECKING BRANDS, 2 YEAR WORKMANSHIP WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.