called hamco early Saturday morning because our furnace had quit . the person on the phone and the service man were good .The only complaint i have is being charged a diagnostic fee $165.00 when he opened up the furnace within 10 seconds he said your ventor is seized .Ten seconds for $165.00 seems a little much i thought they would at least used some kind of equipment to check it out. I asked him how much to fix it .He said the part was around $1000. and it would be $ 200.00 more if i wanted it done today. By the way it was just a regular Saturday no holiday. Feb morning no heat i said yes at that time he told me it would cost me $1250.00 to $1300.00. he finishes the job and i got handed a bill for $2100 and change a far cry from 1250-1300. I had the exact same problem last January at 11pm that i would assume could be classified as after hours this tech changed the venter for $1200.00 complete. I would not recommend this Hamco to anyone. oh ya the charged an extra 150..00 for the supplier to open up to get the part GOOOD WAY TO INCREASE YOUR PROFIT maybe find a new supplier that works regular hours or try to stock some regularly needed parts it is your business of repair is it not
- Approximate cost of services:
- $2,100.00