Replacement of front entrace door
- Approximate cost of services:
- $1,200.00
- Company Response
Grip set purchased by customer was an end of the line set of hardware. We clearly wrote into our contract "Customer to supply hardware George Kent Home Improvements not responsible for hardware problems". Had the customer used our Weiser hardware it would have been under warranty. No locksmith necessary. The holes are drilled at the factory by the manufacturer on precision equipment, not on site.
To take the original door, package it somehow, transport it to the factory, have them mask it and paint 2 colours, package it and have a man go back again to pick up and transport to customer, install the door and customers hardware $650.00 was not unreasonable.