My wife and I needed our windows replaced in our house. We went to a few different places and came across GEM. We met with a gentleman named Seymour. What an amazing, knowledgeable, patient and helpful man. He took the time to understand what my wife was looking for and by chance came to our home the same day. Offered his expertise and helped us get the most bang for our buck. Couldn’t be happier to deal with someone that cares about what people want and are excellent at what they do!!
The installation team came a few weeks later. Igor, Peter and Yuri came in, covered up the floors, explained the process and started work. I was blown away by how fast the windows came out and went in. There experience and knowledge showed throughout the installation. Igor and his team were well mannered, efficient and Hard working. It took two days to replace 16 window! My wife and I are so pleased with the installation of our beautiful new window.
I would recommend GEM windows to anyone who’s looking for a great experience. We can’t thank Seymour, Igor, Peter and Yuri and the team at Gem enough. Great people and a great experience!! Thank you.
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- Company Response
Thank you, Joe!
Seymour has been in our industry for... well, a long time. he has accumulated a lot of practical knowledge that he enjoys sharing with our customers. In fact, as Ontario's oldest window company GEM has a lot of knowledge that our customers benefit from every day! Igor and team are typical of a GEM installation team. Our installers are experienced and courteous as they deliver efficient quality.