I have used Gem Windows and Doors for two sets of installations over approximately 5 years. I got great service when Spiros himself was working with me, but the salesperson in the office that I got transferred to for the second set of windows was slow to respond and didn't seem to care about my project.
The main grievance I had with the sales people is that they suggested and installed awning windows on my second-floor and there is no way to clean them. I would have expected them to strongly suggest sliders...when I said something to them about this they didn't suggest any alternatives (or compensation for their bad advice).
The installers however are great. The are professional, helpful and upfront about things. They cleaned up well and did the job in a short amount of time.
- Approximate cost of services: