I brought my laptop in after my operating system crashed. I was told I would be called with options once initial tests were run.
A few days later I received a call saying my computer was backed up and ready for pick up.
I happily paid the bill until I got home and realized 95% of my files were no where to be found. I took it back to best buy where they gave me the we can't help you speech. Understandably, not all files will be able to be retrieved, but NOT ONE DOCUMENT was retrieved. What did I pay for?
I will acknowledge some photos were retrieved but the great majority is not there. I wish I would have taken it to apple. Huge mistake. So disappointed and disgusted with this terrible service they provide. TAKE IT SOME WHERE ELSE.
- Approximate cost of services: