Gas Fix

Thank you for contacting Gas Fix to service your Kingsman gas fireplace and for writing this review. With administrative staff in the office to take your call and to arrange service appointments, we can have one of our TSSA licensed gas technicians at your door within 24 to 48 hours. If you contact us early enough, as you had done, we can arrange that service call for that same day. Dwayne is one of our most experienced technicians and he knows all the ins and outs of gas fireplaces. One of the things that Gas Fix prides itself in, is that our technicians carry over 300+ of the most common parts on their vehicle for both gas fireplace and pool heaters. When there is a part failure, such as the thermocouple, there is a better possibility that it's on our vehicle as opposed to our competition's vehicle. We do our absolute best to provide same day service. It's great to hear that you get to enjoy your fireplace again and that it looks showroom quality. If you have any issues in the future, please do not hesitate to contact us. ~ Jason ~

Thank you for having Gas Fix service your Hunter fireplace and Hayward pool heater. We have been taking care of those items since 2008 so we definitely appreciate having you as a long-term customer. Though we are a small company, we have a team that works well with one another from the staff in the office arranging the service calls and installations to the TSSA licensed technicians that take care of your heater and fireplace. Should you have any issues with your fireplace, pool heater or additional gas products such as your furnace or water heater, please do not hesitate to contact us. ~ Jason ~

Thank you for your review and contacting Gas Fix to replace your gas fireplace. As we provide warranty services for fireplace and pool heater manufacturers, we take a lot of pride being one of those contractors that takes both safety and the gas code seriously. Our technicians, as noted, are efficient providing quick, clean and professional installations. Should you have any issues with your fireplace, please do not hesitate to contact us. We can typically schedule a call with 24 to 48 hours if not that same day. ~ Jason ~

Thank you for contacting Gas Fix to service your fireplace. A lot of older fireplaces just require some TLC to get them looking and operating like new again. As we specialize in the the repair and maintenance of gas fireplaces, we provide a detailed service and our professional, TSSA licensed gas technicians arrive prepared and equipped for the job required. Unlike most service providers, our technicians also carry over 300+ of the most common parts on their vehicle. We're glad that Joe was able to resolve any of your issues and repair your fireplace. If you have any issues in the future, whether a fireplace, furnace or water heater, please do not hesitate to contact us. ~ Jason ~

Thank you for contacting Gas Fix to service your Valor fireplace the end of February 2017 and back in June 2011, when we serviced the Heat-N-Glo at your old house. As we specialize in the repair and maintenance of gas fireplaces, our technicians are the experts in the field. The unit received a thorough cleaning and was testing twice for carbon monoxide (CO) - both before and after the service with identical results. There are no CO issues with your Valor fireplace. That other contractor should never have turned off your fireplace in the first place. That contractor was looking for a fireplace sale and we are thankful that his efforts failed. Should you have any issues in the future regarding a fireplace, furnace, water heater or pool heater, please do not hesitate to contact us. ~ Jason ~

Thank you Glen for your review and for contacting us through HomeStars! It has been a great resource to communicate promptly with our customers. As noted, we were able to contact you as soon as we had staff in the office on Monday morning and had our technician there within a couple hours to service the two Heat-N-Glo fireplaces and the Selkirk fireplace making them all look like new. They only wanted a little TLC to bring them back to life again. Should you have any issues in the future, please do not hesitate to contact us via the HomeStars app or calling us directly. Again, thank you for choosing Gas Fix! ~ Jason ~

Thank you Kathy for your review and for having Gas Fix out to repair your Cambridge fireplace. As your unit has a mercury flame switch, you have two options when that fails. You can replace the entire unit with a new unit or upgrade the control system which is the less expensive option. You choose the more practical, less expensive route which was upgrading the control system and had a new valve, pilot assembly and piezo installed by Dwayne. As this Cambridge unit is a unique unit, it also required the fan relay as well. Though it took a few calls to resolve all the issues, we are pleased to know that your fireplace is glowing with both flames and heat. Should you require anything in the future, whether a fireplace, water heater, pool heater or furnace, please do not hesitate to contact us. ~ Jason ~

Thank you Andy for your review and for having Gas Fix service your Majestic fireplace. Many other contractors that service fireplaces will light the pilot and clean the glass and call that a safe fireplace. Gas Fix does not operate like that. We have factory-trained professionals who are always learning and upgrading their skills throughout the year. Using their manometers, they can test various components to pinpoint the issue. On standard calls, they are testing the electro-magnetic unit (pilot flame), head coil (gas valve), high limits, spill switches, etc. With any fireplace that our technicians touch, they always check the safety on the gas valve, they always do a draft test on the ventilation and they always do a carbon monoxide test. Our technicians also carry over 300 of the most common fireplace parts on their vehicle which includes a variety of thermocouples, pilot assemblies, gas valves, fans, remotes and several various switches. By investing in such a large stock of inventory, we can typically take care of our customers on a same day basis as we have done for you by having the thermocouple and rocker switch on the vehicle. Again, we appreciate your generous comments about Gas Fix. If you have issues in the future, please do not hesitate to contact us. ~ Jason ~

Thank you for your review and for contacting Gas Fix to service your Instaflame fireplace and to install your Mr. Heater garage heater. As our service area is typically between Grimsby and Mississauga, we will make exceptions to accommodate customer especially when the fireplace or heater is a main source of heat. As our technicians arrive prepared, they were able to provide complete same-day service for the fireplace in October and to install the gas line required for the garage heater in December. We are glad that you are reaping the benefits of a warm basement and garage. For professional, quick and clean service in the future, please do not hesitate to contact us.~ Jason ~