Clera Windows + Doors

We just had a new door system put in by Clera Windows and Doors.
The product is exactly what we wanted and the installation exceeded our expectations.
We are now considering changing some windows and we will definitely be giving
the job to Todd and Clera Window and Doors

Thanks for the follow-up. Yes; I actually left the day after the window installation for over a week in BC, so did not have much of an immediate chance to ‘assess’ the windows themselves, although my initial impression was that they seemed great to me.

That feeling continues now that I have had a week at home. What was immediately apparent to me about the installation process itself was the repeat of professionalism on the part of the ‘Albanian’ crew. They arrived right at the time promised, and despite my concerns about an unfriendly forecast of rain and wind, they must have bribed the weather gods, because they were able to get 14 separate windows installed with a minimum of ‘exposure’ to hostile elements. As before, they were quick, respectful, attentive to details like preparation and cleanup, and were generally cheery about completing their tasks.

I especially want to give you one example of why I would welcome any of them back to my home as personal guests. The crew was finishing up in late afternoon when I received an important phone call which compelled my continuing attention, so not wanting to delay them unduly by my attention diversion, I quickly assured them that I would personally manage to re-hang the curtains in my bedroom, despite knowing that would present quite a challenge for me as I was already tired and knew that my departure the following morning would need an early rising. They seemed to agree, albeit somewhat reluctantly, and there was some bustling back and forth as I attended to my call, and they left. Much later that evening, I was indeed very tired as I entered the bedroom to discover that they had chosen to ignore my ‘advice’….the window coverings were all carefully reinstalled, and all I had to do was nab some much-needed sleep before the start of my journey.

As I think we have discussed previously, Terry, the quality of the windows themselves is important of course, but my experience with Clera is most memorable because of the overall quality of the experience, from your first visit to the completion of installation.

We purchased Clera windows in January from Gary Gainham, Clera's representative for the Windsor/Essex County area. The windows were installed in March at our home. We are very pleased with the excellent installation. We have already noticed a difference in the comfort in our home because of the quality of the windows. We would recommend anyone to consider Clera Windows and Doors for their home.

I have been using this company for 14 years. I had windows and doors replaced in a 4-plex as well as 3 of our houses having total window and doors replaced. Les was so friendly and honest. Everything was always as he said. Quality,timing and the absolute best price. Just ordered more windows today and still dealing with Les and his friendly person, ready to have a chat.Yes, a good review is way overdue.

Great service by Vick our sale manager was informative. He also visited on installation date to ensure everything is ok. Ramesh our Installer was on time. He and his helper had 13 Windows replaced in one day. The job look great from inside and out. Ramesh really know how to seal! My wife really like the extra effort put in place to keep the house clean. Floors, furniture were covered and swept clean after. There were some unavoidable small debris outside the house as that area can't be clean up without handpicking. Overall, I would recommend this business to anyone.

Gerald was great at expalining the features of Clera Windows. The fact that they are made locally is important.
Graham was quick and neat. He installed the window and left everything clean. The new window looks great

Great windows that were done quickly.Not only do they look great but there are no more drafts or issues like we had with the old windows.All we have to say is goodbye plastic for the winter, and hello windows we can actually see through. CHEERS CLERA WINDOWS!!!

Great sales pitch, good pricing, install was fast, eager, polite, and very high quality. They were neat, punctual, informative and left with all the junk and nothing messy around the house!

The ordering process was easy, with Marcello being extremely helpful and attentive to our needs. The install went smoothly being done efficiently and with professionalism. Happy to use them again or refer them to family and friends.