Replacement of fourteen windows
All windows delivered are 1/4” to wide and 1/4” to long.
To install these they proceeded to cut the outside off the house to place them on the outside of the window frame.
In doing Sophia is a list of the damage they are responsible for,
Broken baseboards
Split interior wall, blind no longer fits window frame
Put holes in dry wall from nails on outside
Board and batten no longer fits, left gaps, and holes outside
Did not put aluminum flashing on to stop rain from coming in. The walls
All handles, to open/close windows hit interior window sills
They left nails and screws and broken bits of wood all around were they were working
They left saw dust throughout the interior of the house including the air ducts
Salesman came once to look at damage, said it would be fixed.
To this day nothing has been done.
- Approximate cost of services:
- $24,000.00
- Company Response
Sept. 29th
2ND REQUEST,Dear Bee,
We still haven't heard from you, we would like to look into and resolve any outstanding issues that you might have with our products and services. If this is a valid complaint,
please call us asap.Hi Bee,
Thank you for taking the time to provide us with your feedback. We are very sorry to hear you're having less than favorable experience, as that certainly is never in our best intentions. Based on your post, we do not have a way to identify you but would appreciate learning more about all your outstanding issues. Please feel free to reach out to me Rita 905-738-1870 X 240 or e-mail me at rita@clerawindows.com.