Amazing Customer Service from start to finish.
We called for an Estimate after getting a flyer in the mail as we had already done some shopping around.
Sales Representative Rod Williamson came over to the house and gave us the Best Quote and Product Information that we were looking for. Decided immediately that this was the Company we were going to Hire as they had a Life Time Warranty on all Window components and is transferable to future Owners if we sell the house. Rod did some quick measurements and said Miguel would stop by the next day and measure precisely. Rod told us that it would be approx. 8 weeks from Factory to Installation. We ordered on Sept 10/14
Miguel came promptly the next day and was great and we talked about other projects in the future and he gave us some great ideas.
On Oct 2 Rod called us to say the 5 Windows we ordered were finished and if we were around they could do the Install the next day Oct 3/14. We said YES !!!! Thrilled they were ready so quick as we were expecting sometime in Nov for the Install.
Our 2 installers were John Osorio and John Freiman. Both Amazing. Courteous, Friendly, and boy do they know what they are doing. We couldn't be happier with the Product 5 Windows in total. From start to Finish everyone was more than Professional. This Company knows what Customer Service is all about. Will be using them in the Future for additional projects. Thank you everyone at Clera Windows.
- Approximate cost of services:
- $3,500.00
- Company Response
Scott. Thanks for the awesome review. We're so happy that you're happy. We're very confident that your new Clera products will be a welcome addition to your home!