When we bought our house last August we new from the home inspection that we would have to replace our side entry door sooner than later. It was a generic hardware store door with lots of rust and a sill that was both too short and poorly angled so that water and snow constantly rested against the bottom of the door.
We met with several door and window companies but Clera was clearly in a league of its own. The sales representative, Gerald, was friendly, patient, attentive and invested. He helped us choose a door and trim that fit our century home and explained the features of the door and installation that would ensure we wouldn't experience the same problems again. He also initiated re-attaching the seal of the door by drilling it in place, as it had just fallen off the week prior, saying that it was no trouble at all. He gave a us a time line of 6-8 weeks for the door to be ready and, as promised, a quiet and efficient door installer came to our house and had everything changed in a few hours.
The door and trim look terrific, the sill is longer and angled perfectly, and we are very pleased with our experience overall. Excellent customer service and a high quality job.
- Approximate cost of services:
- $1,550.00
- Company Response
Dear Carin. We are very pleased that you've had a positive experience with Clera. We strive to exceed our customers expectation on every installation and we're happy that we succeeded with you, as well. Enjoy your new Clera products!