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Our first experience with Joe Pinheiro and this company was in our first home. We had shopped for windows and doors for some time and decided on this company. What impressed me beyond the product was the professionalism shown by their sales people and the quality and craftsmanship of their installers. What I really came to appreciate in my shopping was that you can invest in the best windows in the world but if they are not installed with the care and attention that Clera’s installers give then you are not getting an efficient product.
That experience was some 15 years ago. Since that time my parents have also had their house completely done by Clera based on our recommendation. About eight years ago we moved to a new home that required substantial repair. My first call without hesitation was to Joe Pinherio at Clera. Within 2 months of moving in we had all new windows and doors installed and again was an amazing experience. Joe even followed up a couple of weeks later in person to assist with a small issue that I was having with no questions asked.
But I think what really makes a great company is our latest experience. After eight years of flawless living with our windows we had an issue with our sliding glass door lock. A simple phone call was all it took and the problem was promptly dealt with again no questions asked.
It is always easy to find a company to sell you a product, but what sets company’s like Clera apart from the rest is the support behind their product. From the product itself, the professional installation, to support many years after the product has been in use, Clera is clearly in a league of their own. To sum this up when I move into my next home and need windows, my first call will be to Joe Pinherio and Clera Windows.
- Approximate cost of services:
- $17,000.00
- Company Response
It isn't always easy to exceed a homeowner's expectations. Our house are, after all, our castle. We're gratified to know that we've made yours a little bit nicer, Dave!