An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I badly needed four windows and a patio door replaced for sometime now but I am very skeptical about believing most salesmen promoting their one-of-a-kind outstanding products, so I decided to get a few quotations to compare products, pricing and service. After a really horrible experience with one so-called installer claiming to be owner/manufacturer/installer etc of a window company who frequently advertises in home renovation brochures, I was lucky to have a co-worker recommend Clera Windows & Doors. My call was promptly returned and an appointment was set-up with Frank Altieri, sales manager in my area. Frank showed up on time and immediately I felt comfortable with his professionalism and knowledge of his product and service. They are a family based company for many many years and take pride in maintaining an impeccable reputation in their field. What is unique about Clera Windows & Doors is that they manufacture their own product and have their own dedicated installers…no out-sourcing..so they have hands-on control over the whole process, from the manufacturing time and the installation time. Frank Altieri took his time to explain to me the difference between retro-fit vs brick-to-brick installation and gave me his honest recommendation that due to the extensive rot to my frames and sill, that I needed the brick to brick installation, while being a little more expensive now, I would save myself a lot of grief and problems in the long run. The other companies just told me it was up to me what I wanted to do. I was upfront with Frank that I needed a few days to review my quotations. He did not push me for a quick decision nor did he put down any other company. He answered all my other inquiries promptly. His quote was competitive, but in the end it was really his honest and professional personality that won him my business. He set-up the scheduling with the installer. Drew and his crew called ahead of time to confirm the installation. Arrived on time and had his crew working so efficiently that they got the job done within the time-frame they had said it would take. They were so polite and courteous and did a fantastic job. Frank Altieri also contacted me to follow up after the installation to make sure that everything was done to my satisfaction. I will definitely call Frank back when I’m am ready for my other window and door requirements and I will highly recommend Clera Windows & Doors to all my family and friends.
- Approximate cost of services:
- $4,000.00