We were in the market for replacing the last two windows in our home and came across the flyer from Clera and I called and set up an appointment. Steve Wright came and presented what Clera had to offer us and gave us a full background view of the company and how they operate. Not once did I feel "pressured" into anything and my questions were all important and answered fully. We had been "searching" for the right "fit" to do these two rather large windows and Clera fulfilled our requirements. Shortly afterwards, Chris, the head of install, showed up to do the final measurements and I discussed my concerns about exactly what Clera could provide to solve the issues I had with such a big window. Cleaning them was always difficult. I explained to Chris what I would like the windows and why and between us both, we resolved my issues so well that when they were installed, my husband and neighbours were astounded at what a great idea it was to have chosen the windows Chris helped me select. Of course, there was a small adjustment to what the overall costs would be but Steve made this change a breeze to make. Windows were ordered and installed when we agreed. The installers, Ken and Tim were polite, professional and clean. They respected my home and belongings ensuring all was good and proper. The job was done in a timely fashion and today we still marvel at what a wonderful product Clera has provided for us. We are so impressed we have shown neighbours our windows and one neighbour I know of has hired Clera to do their windows. I have also recommended Clera to my collegues at work who will be in the market for new windows and doors. Knowing that this company services only Ontario and manufactures all their own windows etc, gave me a warm fuzzy feeing and for sure, this winter, we WILL be even warmer thanks to the new windows! Bravo to the Clera Ottawa team...you guys ROCK!
- Approximate cost of services:
- $5,400.00