I must say that FM Windows go out of their way to make sure that their customers are satisfied. There were a couple of issues but they are in the process of correcting them. That is all I could ask for in a company.
Front door and enclosure
We had a front door and an enclosure installed a couple of weeks ago.For the $6000 we paid, it looks really nice but there are a couple of issues. First of all the vinyl door was scratched right to the front under the handle. The guy tried to touch it up but the paint was a whole lot darker. It looks bad. He said he would come back with more paint but has not showed up! The screen on the door is not connected on one side, when we open it, it just blows in the wind. The door sweep is also catching at the bottom. I had to call FM windows 2 times and personally call Pierre (the installer), who said he would be out this week but he has neither showed up or called. I know they are busy this time of year but perhaps they should be busy satisfying their current customers!
