We are very happy with our new windows and sliding doors. We did 10 windows and 2 sliding doors, and have on order additional windows, after seeing the quality and appreciating how new windows have helped keep our house warm.
Dennis worked with us to determine new window configurations and was able to take us to their showroom by appointment to see the windows. It may sound odd, but we had other companies who did not want to offer this due to COVID. We understand restrictions and risk, but were investing a lot of money to purchase something sight unseen.
We choose Clera for the warranty, and hope we never use it. Our installation was delayed due to COVID. When our one window arrived it was measured wrong. Russel, the installer was able to order a replacement immediately and it arrived a few weeks later. Mistakes happen, and we were happy Clera worked to resolve quickly.
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- Company Response
Dear Clera Customer,
Thank you so much for your kind words and awesome 10-star review of our products and team. We will make sure to pass on to Dennis and Russell your great feedback. We are delighted to see you had an exceptional experience from the very beginning, to your projects completion.
We thank you again for your loyalty and for choosing us for your window project!
We wish you the best for 2022!