Fieldstone Windows & Doors Ltd

Fieldstone is a pleasure to deal, we highly recommend them and Rose. They did an excellent job with our door replacement. We used Fieldstone to replace a very narrow and flimsy basement walk-out door, we also wanted a pet door installed. Other companies wouldn’t return our call or came to see the job, deemed it too difficult and we never heard from them again. Luckily a friend recommended Fieldstone, Rose coordinated the project from from beginning to end, she coordinated between the contractor (who needed to cut the foundation to make the opening wider) and the installers. Every step of the process was very professional, and Rose answered any questions we had promptly. The installers arrived on time and cleaned up the mess. The installation was difficult given the tight space, but it went off perfectly and the installers went above and beyond to ensure a perfect installation, they even stayed late on a Friday to make it happen. We are very satisfied with the quality of the door and installation, the pet door was also expertly installed. We are so happy we chose Fieldstone, it has definitely been our easiest home renovation to date. Everyone at Fieldstone and especially Rose, were a pleasure to deal with, I have no hesitations in recommending this company. If we ever replace any other doors/windows, they will be the first we call.

I needed windows really badly and I got quite a few quotes from local companies. The prices were good with the others but they didn't seem to really care about the job. I got a bad feeling from them. So, when I found Fieldstone Windows and how they seemed to pay attention to my concerns and suggest ways to improve the look of my home, I was thrilled. They replaced the windows and it looks great. Their attention to detail was fantastic and when they left, you couldn't even tell they had been here, except for the great new windows. I can't wait to find out how much money I save on heating this winter, too. All good!!!

I'd like to offer some of my comments with our recent experience with Fieldstone Windows & Doors.

Sales:
Rose was excellent.
I contacted Fieldstone early in the process of finding replacement windows when I was just starting to research things.
Rose was extremely patient with all our questions and back and forth changes that were needed along the way as we eventually figured out exactly what we wanted.
Rose was a pleasure to work with and never gave us any pressure, she let us take our time to decide things and be comfortable.

Installation:
The installation was excellent.
Before signing with Fieldstone, I read through all the customer reviews that I could find on the internet.
Every single review was raving with a 10 out of 10 - it was quite difficult to believe.
Well I can say now that it is TRUE.
What impressed me the most was the installers took the time to pay attention to the details in their workmanship.
They were not rushing to get the job done as fast as possible as is usually the case, instead they were paying attention to doing the job well.

Excellent experience overall and I will definitely be recommending Fieldstone to others.

Our windows were installed today and they look beautiful. We're especially thrilled with how the new kitchen window turned out. Dave suggested a particular style that complements the other windows in the house and is such a great improvement over what we had. The window looks huge now and we have a beautiful unobstructed view of the garden (while washing dishes).
Thanks!

Dear Ken Simpson:

I wanted to take a few moments to express my sincere gratitude for a job that was well done. I had my back sliding door replaced by Fieldstone Windows yesterday and I must say your installers were not only friendly and kind, but very neat with the work they were doing.

During this past year, I have had a lot of work done to my home because of the bad storm which hit the area in June and I must say the Fieldstone Window installers were by far the best workers I have seen in a long time. The two gentlemen that came were originally from Russia and we had a great conversation while they were performing the work. It is so great to see such enthusiasm in workers who took pride in the job they were performing.

I have had Fieldstone install new windows in my home a few years back and it was a pleasant surprise to find a company who stood by their commitment for minor repairs. I would also like to take this opportunity to thank Rose the sales representative and Tandi in the office for being so kind and courteous.

I will strongly recommend Fieldstone to any neighbours who are considering doors or window replacements.

Thank you once again from a very satisfied customer.

Gayle Idenouye.

I have never been more impressed by a company. Professional, reliable and the installation was flawless. I was so glad to be rid of my old windows. The new ones were gorgeous and easy to clean and open and close. The crew was very friendly and when they left, the place was spotless. I was so pleased. I would definitely recommend Fieldstone Windows to my friends and family (and to anyone) for quality windows and great service. No worries here.

We replaced all of the windows and doors in our house with Ken and co. at Fieldstone Windows and Doors. Few glitches to start, but nothing that could not have happened with any other company. What stands out is that all issues that we had (door issue a year later) were dealt with professionally not out of our pockets *gasp*. The only reason I do not give them a 5 that some of the issues that were fixed could have been caught earlier and the office personnel drives me wacky. However, Ken addressed what needed to get fixed when most others would have left us hanging. We love our results. We get tonnes of compliments on our installation and products. We totally recommend the company!