Express Rooter Plumbing

Drain Services
Mississauga ON L5E 1E8
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Drain Services
Express Rooter Plumbing
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96%

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Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (754 reviews)

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Cam in Toronto from Old Toronto
Cam in Toronto from Old Toronto
1 review Old Toronto, ON
10/10

EXCAVATION

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The service and professionalism of Jason and the team from Express Rooter Plumbing was exceptional. They were always on time and ensured the job was done to our satisfaction. I am very particular about quality and Express Rooter exceeded my expectations.

Approximate cost of services:
$12,000.00
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Company Response

Hello Cam, thank you for the wonderful review. We are happy to hear you received great service. We do our best to go above and beyond our customers expectations, and we are pleased we did just that. Thank you so much for sharing your experience with ExpressRooter on Homestars. Thank you for choosing ExpressRooter!

Candice Lemieux from Brampton
Candice Lemieux from Brampton
5 reviews Brampton, ON
10/10

Major Clog - New Home

Called Express Rooter to solve a major clog we had in our laundry and kitchen. Booked me same day, were flexible with my schedule. Rob was right on time and was in/out in about 30 minutes. Diagnosed the issue quickly, explained what he would do and immediately went to work. Clog was fixed - no issues. Left the laundry room clean. You wouldn't have known he was even there.
Would recommend to a friend anytime.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you Candice for your wonderful review. We love hearing our customers feedback, we especially love hearing that our customers are pleased with the work provided. We know far too well that having a clogged drain can be quite a challenge. And we are so happy to have helped you. Thank you so much for sharing your experience with us. Thank you for choosing ExpressRooter!

Susan Watkin from Toronto
Susan Watkin from Toronto
2 reviews Toronto, ON
2/10

Replacement of cartridge in shower

I called Express Rooter given their ratings when my shower handle stopped working. One of their plumbers came and fixed it quickly. I was happy with his speed, knowledge and personality but not happy with how he left my brand new, very expensive cartridge/handle system. He used a wrench to tighten it without anything between it and the fine metal and it scratched it up to the points where the metal covering is missing. It looks terrible. He made no apologies and when I emailed the company with a photo of it I did not receive a signal reply. Very poor customer service.

Approximate cost of services:
$450.00
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Ilan
Ilan
16 reviews Toronto, ON
10/10

Broken bath faucet

Broken bath faucet; water would not shut off.
ExpressRooter were top-notch: quick to answer my call, arrived within 1.5 hrs, provided an estimate for the work to be done, and completed the job very well. Vlad, who works for ExpressRouter, is excellent!

Approximate cost of services:
$400.00
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Company Response

Thank you IIan for your great review. We will definitely pass on your kind words to Vlad. He is a superb plumber! We are happy to hear we delivered great service for you in such little time. Being prompt for our customers is very important to us. Please do not hesitate to contact us in the future should you have plumbing troubles. Thank you for sharing your experience with us. Thank you for choosing ExpressRooter!

anthony from Toronto
anthony from Toronto
5 reviews Toronto, ON
10/10

Water Leak

We woke up this morning to a leak from our shower flooding our kitchen. Called ExpressRooter and they had a technician as promised at our house within two hours. Vlad was very thorough explaining what needed to be done. His quality and workmanship were great and after the job was completed he went over his work to make sure I was satisfied. I will definitely use this company again and recommend them to my friends.

Approximate cost of services:
$422.00
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Company Response

Thank you Anthony for such a great review! We love hearing from all our customers, and are thrilled to hear you had great service provided. We appreciate the recommendation for our services. Thank you for sharing your experience with us. Thank you for choosing ExpressRooter!

Robert Bonnell from Toronto
Robert Bonnell from Toronto
1 review Toronto, ON
10/10

Outside drains

I chose ExpressRooter because of their rating at Home Stars and from seeing them work with Mike Homes. Bob Trollope came, inspected, and quoted a price that was was right The final bill was exactly what he quoted. He didn't try to up-sell me for work that was unnecessary. The crew and the work was outstanding. They arrived on time, did the job, and cleaned up before leaving. Everyone at ExpressRooter was professional, courteous, and congenial. When I called them back to fix a minor drain location problem, they immediately returned to fixed everything to my and my clients total satisfaction. I have no complaints what-so-ever and I highly recommend ExpressRooter. They set the benchmark for service in the GTA. I'm giving them 10 stars.

Approximate cost of services:
$5,000.00
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woodman95
woodman95
6 reviews Scarborough, ON
10/10

flooded basement

After our storm sewers were blocked and our basement partially flooded, we were thinking the worst, but we were pleasantly surprised when ExpressRooter solved the problem with only one visit. They put a special video camera down the downspout and saw the total blockage immediately. With their rooting tools they relieved the problem.

What I thought would be a huge and expensive job, was completed in about an hour and for only about $300.00.

Thank you Expressrooter.

Don Firth, Toronto, Ontario

Approximate cost of services:
$300.00
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Kelly from Mississauga
Kelly from Mississauga
4 reviews Mississauga, ON
9/10

Various small plumbing jobs

We called Expressrooter with a list of several Plumbing jobs to be done, including: installation of a dishwasher, snaking a drain, changing a sink drain, installation of a shut-off valve, replacing a length of copper pipe that was corroded, removing 2 old hose bibs and installing new hose bibs, camera inspection of main drain. This work was done over 2 days. Rob arrived on time both days. The work was done to our satisfaction.

Approximate cost of services:
$1,950.00
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Yeoi Yoo from Toronto
Yeoi Yoo from Toronto
5 reviews Toronto, ON
10/10

leaky facet

We had leaky facets in my kitchen and bathroom for a long time. It started from a very small amount then it was leaking more and more. Finally i searched for plumbers, found this company. They seems to have a reasonable price so i had them to fix. This guys are so quick, professional, and affordable. Very happy with their service!

Approximate cost of services:
$150.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
https://expressrooter.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.