BIG plumbing issue resolved inexpensively!!!!!!!!
We had a mystery leak in the kitchen that appeared to be coming from either the upstairs bathroom or possibly the roof. 2 plumbers looked at the problem. The first plumber thought it might be a roof leak, which made sense, so we did a minor repair and the problem seemed to stop. Then it reappeared about a week later. The second plumber know immediately that it was an old galvanized pipe in the wall that likely eroded and was leaking. He was right. He also knew that the water lines in the upstairs bathroom were likely new and that the leaking pipe wasn't attached to anything, so he clamped it off in the basement. While it was a HUGE risk to do that (he was only 90% sure), we couldn't turn on the water anyways, so we took the chance. Problem solved and we didn't have to rip out the bathroom!
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you for sharing your experience with us and Homestars. We are thrilled the service provided was to your satisfaction. Excellent service is our top priority and we will continue to achieve that with all of our customers. We thank you again for taking the time to say a few kind words about our plumber Tony. It was a pleasure working with you. Thank you for choosing ExpressRooter Plumbing!