Overall, I'm very happy with my experience with Express Rooter plumbing. Tony always arrived on time and ready to work. The quote was quite high compared to the other quote I received but I decided to go with them anyway in the hopes that I'd see results from the extra cost. Tony was friendly and very informative about the work. He did an inspection of much of our existing plumbing and tested our water pressure which was found to be higher than is generally preferred. The first visit he helped me rip out my old bathtub and he installed the rough-in for my new bathtub. He also finished the rough-in for my bathroom sink which was not in the quote, nor was I charged for it. On the second visit, he completed the rough-in for the shower-bathtub which was the majority of the cost. He also replaced my two shut-off valves and supply lines for my two toilets free of charge as a precautionary extra. I was certainly pleased with the freebies and the general swiftness with which it was completed. I watched Tony complete the entire job as I was interest in learning about it. He worked very meticulously and carefully and double-checked every cut and solder etc that was done including a full system check at the end. It was recommended to me that I insulate the pipes when he was finished to help reduce heat loss and noise which I did. Overall I feel the price was a little high but the service was fantastic. I generally would prefer a lower initial cost up front and then have to pay a little extra for the optional freebies after but that is just me.