We noticed a part of the carpet in our basement was wet. This coincided with blockage in our toilet, so we thought it was a drainage issue. I put a call into ExpressRooter on a Saturday night and Jason called me at 8 AM Sunday morning. I explained the situation and he discussed the estimated fees and was at our house within an hour. He was very personable, extremely knowledgeable and genuinely caring of our needs. He ran the snake through the drains and we realized they were working properly. It turned out that the issue was not plumbing related but rather due to water seeping through the foundation of the house where it wasn't properly waterproofed. Despite the issue not being plumbing-related, Jason stayed an extra few minutes, helped us pinpoint the exact location of the water leak and offered his advice. He was great to deal with, very professional. I would highly recommend this company, and Jason specifically.
- Approximate cost of services:
- $200.00