Express Rooter Plumbing

We had water leaking into our basement and hired Express Rooter to do the waterproofing. Although they were the most expensive quote we got, we decided to go with them because of their reputation and link to Holmes on Homes. We also felt comfortable spending more money because they came with a 25 year warranty. They did the work, but we did have one issue. They left a hole open from the side of our house to our basement. We asked that they cover it in case it rains so no mud/rain will come in. They assured us this didn't have to be done. The rain came and we ended up with muddy water in our basement. Needless to say, we were very upset about that. I don't know if they're worth the money they charge.