Express Rooter Plumbing

Drain Services
Lakeshore Road East Mississauga ON L5E 1E8
Write a Review
Write a Review
Website
HomeStars
Drain Services
Express Rooter Plumbing
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 6 timesBest of 2021winner 6 times

Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (680 reviews)

Sort by

Dalian in OAKVILLE
Dalian in OAKVILLE
6 reviews Oakville, ON
10/10

Drain Cleaning

Called for kitchen sink drain clogging issue with a service call scheduled for the next morning.

Technician showed up in the first hour of the 2 hour booking window, explained the best way to ensure the drain stays clear, type of cleaner to use, ran a couple of test drains and said pipes did not need to be snaked.

All for no charge. Will definitely call for future plumbing issues.

Was this review helpful?
Company Response

Thank you for your comments, Dalian. We always here ready to help you with any of your plumbing needs.

Private User
Private User
Private User reviews Mississauga, ON
10/10

furnace servicing

Whenever we've used Bradshaw we've been pleased with the service. A technician named Mike was here last week for a fall tuneup of our 4-year-old furnace. I told him about a small problem with it coming on in the morning, so he spent a lot of extra time figuring it out. He said our furnace wasn't draining water from the humidifier properly, but he thought he'd fixed it. What I liked is that he said the problem may persist, and if it does, call us and have to come back and do a much deeper dive to get to the bottom of it. A good combination of honesty about how far he could go on the service call, and reassurance that he could fix it if it happened again.

Was this review helpful?
Cat in Old Toronto
Cat in Old Toronto
6 reviews Toronto, ON
10/10

Corroded pipe under hot water heater and basement shower

I had a leaking pipe under my hot water tank and a basement shower with little to no flow and handle that didn’t function properly. Juri got right to work and quickly and efficiently fixed both. He knew exactly what the problems were and how to fix them. He was professional, neat and knowledgeable.

Was this review helpful?
Company Response

Thank you so much for using our services. We will definitely pass along your comments to Juri.

Private User
Private User
Private User reviews Toronto, ON
9/10

Blocked Main Sewage Pipe

Great job. Set me up w a Restoration company also as my basement was flooded w sewage. They cleared the blockage 70’ in front of my house. Not all plumbing companies have long enough equipment to do this.

Was this review helpful?
Company Response

Thank You for your review. We're glad we could help. Call us anytime you need us.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Dishwasher connection repair

Express Rooter Plumbing provided fast service, they left the work area clean and the work was done well. I will use Express Rooter Plumbing again next time for any of my plumbing needs.

Was this review helpful?
Company Response

Thank You very much for your review. We really appreciate it.

Celia in Toronto
Celia in Toronto
2 reviews Mississauga, ON
10/10

Honest and genuine

Called a few plumbers for an emergency backed up condo kitchen sink .. no one could offer me as prompt service as I received with express rooters plumbing .. they are courteous and patient on the phone and when Tony arrived he explained that problem originated with another unit .. long story short he talk to
The propert manager for me and the property manager took care of the other suite responsible ..best part is my sink is fine now and mr express rooters didn’t charge me a penny for the visit even !! thank thank you !!

Was this review helpful?
Company Response

Thank You Celia for your review. We really appreciate it.

Private User
Private User
Private User reviews Toronto, ON
8/10

Basement drain flooding

My basement back door drain was clogged and when it rained it would leak and water would seep into my house. To solve this, I had a makeshift awning in place but it was time to resolve this problem once and for all.
Tony came out and was knowledgeable about what needed to be done and possible issues once they excavated. He was able to provide a solution and the work was completed timely and there were no extra surprises.

Was this review helpful?
Company Response

Thank You very much for your review. We really appreciate it.

Caro
Caro
0 reviews Toronto, ON
10/10

bathroom flush repair

I called Express Rooter Plumbing. I spoke to Craig. He was very polite. He took down the details of the work I needed done. He promised to send a plumber the very next morning. The plumber arrived very punctually. Yuri, the plumber, told me exactly what was wrong with my bathroom flush. He went and purchased the parts needed and set the flush in working order. Yuri too was very polite and professional. i would highly recommend this company

Was this review helpful?
Company Response

Thank You Caro for your feedback. We really appreciate it.

JoAnne
JoAnne
8 reviews Toronto, ON
10/10

Shower cartridge replacement

During COVID, Mark had to go to several stores to find the correct model of cartridge . The extra time and effort was really appreciated. I will definitely use Express Router again. I will recommend the company also.

Was this review helpful?
Company Response

Thank you JoAnne. We're glad we were able to help and I will pass along your kind words to Mark. We look forward to servicing your plumbing needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.