Exclusive Floor Sales Ltd

Floor Retailers
Surrey BC V3S 1B7
Write a Review
Write a Review

Recommended Professionals

89%(2 reviews)
89%(3 reviews)
89%(2 reviews)
89%(3 reviews)
HomeStars
Floor Retailers
Exclusive Floor Sales Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Exclusive Floor Sales Ltd

Average customer rating:
9.3 10 (14 reviews)

Sort by

Robin in Vancouver
Robin in Vancouver
1 review Surrey, BC
10/10

Amazing job on installing laminate on stairs

Amazing service, quality and overall experience. Would highly recommend and use again. Best floor installation experience I’ve ever had! I have had floors installed 3 times and after this experience I will only use And recommend Executive floors!

Approximate cost of services:
$4,500.00
Was this review helpful?
Lise
Lise
1 review New Westminster, BC
9/10

Floor Installer, Sales Consultant and Customer Support Review

The main floor of my my loft had to be replaced following a water incident. This review is to recommend Vaslile, the floor installer who performed the work, singlehandedly, and who did an excellent job.

Vaslile was assigned to this job. He removed and installed my floor within five days. Vasile went the extra mile and removed, then reinstalled all baseboards carefully, and was asked to also cauk the basebaords following an agreement with the company, which he did. Vasile left the worksite clean and orderely every day. He even brought me coffee in the moring along with his!

I would also like to recommend the sales consultant who worked with me. Brandon provided me with all information I requested. He came by to assist Vasile with the removal and replacment of a heavy double door, and went the extra mile to carry a marble top out of then back onto the main floor, along with Vasile. Vasile and Brandon made an excellent team!

Jessica who is with the customer team at Exclsuive Floors assisted me through the submission and payment process. Jessica provided excellent customer support.

Approximate cost of services:
$7,200.00
Was this review helpful?
David
David
3 reviews Maple Ridge, BC
10/10

Laminate and Carpet - Purchase and Installation

I had three companies visit my home in Maple Ridge to quote for installation of carpet/laminate in five rooms, plus a large landing and two stairwells. Exclusive Floors had a very competitive price and the rep who visited - Bhupinder - explained the details of the job in much more detail than the reps from the other companies. The follow up quote from Bhupinder was also extremely detailed, and this rep was polite and extremely punctual in responding to any questions I had through email or by phone. The install itself went very well - the workers were hardworking and paid close attention to detail, leaving the home very clean. In short, I am very glad that I decided to go with Exclusive Floors and would not hesitate to use them again. Thank you Bhupinder.

Approximate cost of services:
$9,000.00
Was this review helpful?
Dieter
Dieter
1 review Surrey, BC
8/10

stair carpets

We ordered stair carpet manufactured by Shaw from a color sample, when delivered the carpet did not match the sample.
This was not our or the Store fault, Shaw coloration was just too far off.
The installer took the carpet back, we had concerns that we would get problems and attended the store, to see what could be done. Meliha contacted the manufacturing Rep, who tried to see if he could get a carpet closer to the sample color, regrettably they Shaw could not match since it changed its color line up. Meliha at the store also indicated that Shaw does have a color gurantee but we had to pick a different carpet from the Shaw carpet line, the next closes color was of the Shaw Caress line, I did not know cost more $ per sq foot, but there was no additional cost to us.
In the end the carpet turned out very nice and it was absulut no hassle .
Any Business that stands behind it product especially when things go wrong is worth supporting, well done Meliha at Exclusive Flooring and Shaw Carpets.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
DChow
DChow
15 reviews Delta, BC
10/10

Flooring for House Reno

We're renovating a fixer upper and decided to purchase stock through Exclusive Floor Sales. We purchased both bathroom tile and hardwood.

Meliha was very helpful and patient with us. She allowed us to take home showroom samples, and was open to negotiating price based on volume. She was also very flexible with us when we changed our mind on the hardwood we selected, despite having the original order filled and waiting.

Home delivery is a nice option and not too expensive.

We still have a lot of house to complete, and we will definitely work with Exclusive for the rest of our home if we can.

Approximate cost of services:
$9,000.00
Was this review helpful?
Amanda from Surrey
Amanda from Surrey
1 review Surrey, BC
8/10

Hardwood Floors

Got hard wood floors for my condo and they were extremely helpful with what kind of flooring I should go with and what color. They weren't trying to upsell me they were just making sure that I was getting the most for my money and what would last the longest and look the best in my condo. Its been a year and I still love the flooring that I chose.

Approximate cost of services:
$700.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Exclusive Floor Sales Ltd

Exclusive Floors is a Surrey based specialist in Floor Coverings and design. Established in 1979 we have grown to become Vancouver's premiere flooring dealer with over 40 team members and 75 installation specialists with expertise to help you with your project. We work with carpet, wood, tile, laminate, vinyl, and ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Floor Retailers pros in Surrey?