Eurolite

Lighting
6-200 Queens Quay East Toronto ON M5A 4K9
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HomeStars  >  Lighting in Toronto  >  Eurolite  >  Great selection - but BEWARE
Jim A in Toronto
Jim A in Toronto
9 reviews Toronto, ON
1/10

Great selection - but BEWARE

I would recommend them for their lighting selection - but that is all.
I had about a $25,000 job several years ago. The very expensive programmable Lutron system never worked properly. There were several switches and a transformer that weren't working. It took a couple of years to track down the problems - at my expense with an electrician. Euro lite would only replace faulty parts - after you pin them down and physically prove the part is faulty - one by one.
By the time the problems had been found and fixed Euro Lite was no longer servicing or programming the Lutron system. Throughout this I had accumulated a credit balance for lights and switches Euro Lite had over-ordered. When everything was finished they told me the credit was only good for a year. It was not a good experience.
I ended up ripping out the Lutron system and installing a new one - that works.
I lost about $10k with these guys - plus the credit of about $1,500.
I considered suing - but, it takes time. I have the paperwork - almost 3 years of emails back and forth.
Deal with these guys - and Mike - at your own risk.
There was one positive out of this - I found a great electrician.

Approximate cost of services:
$25,000.00
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