0 reviews Toronto, ON Joined 2019/08/02

7/10

Window roller shades (manual and motorized)

Shutters & Blinds review in Toronto

7 months ago

Ordered a set of manual and motorized roller shades from EuroFab. We experienced some challenges that resulted in multiple installation sessions.
- Cords for the manual shades were inconsistent (asked for stainless steel (s/s) but got a combination of s/s and plastic)
- Some of the motorized shades didn't come with a headrail/cassette
- There were missing pieces (e.g. transformer / wiring for one of the motorized shades)
- Poor quality (scuffed / scratched) remotes; even the replacements were like this so we picked the least 'damaged' one
- S/S cord size was discovered to be incorrect during the second installation
- Headrail/cassette color for the motorized shades was found to be different during the second installation

These issues were eventually addressed and the blinds look great. Moreover, they were reasonably priced. Karen was very responsive to our concerns and did a great job in managing our expectations / working to resolve these issues. From a Customer Service perspective, we'd rate EuroFab a 5/5.

We may consider working with EuroFab again once their manufacturer's quality controls have been addressed.

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Company Response

Hi Nikhil,

Thank you so much for the feedback. The situation we encountered with your order was unique and a surprise to us - I can only assume that the plant was under stress to meet a deadline and because of that they missed those important details mentioned. I've forward all the issues to the manufacture and they send their sincerest apologizes as well. I'm glad that in the end we were able to rectify all issues. And am even happier to hear that our customer service scored a perfect 5/5. It was great working with you and we thank you again for all of your patience during the challenges.

Best regards,
Karen

Our humble beginnings date back to 1998, when we originally opened our doors as a fabric shop in the trendy Queen Street West district of Toronto. And believe it or not, that’s still where we are today, after all this time. Times may have changed, our products may have changed, but our commitment to quality products and excellent services have not.

***

The Beginning:

Back when we started, collecting the various pieces to achieve the look you wanted for your home was a task involving a substantial amount of legwork. In those relatively early days of the internet, the convenience of online shopping was still a futuristic pipe dream. Consequently, the enormous amount of time clients would have to invest visiting countless stores for all their home décor was frustrating.

Over the years, we provided many of these clients with unique, quality fabrics with which to make their custom drapery. Our experience with these clients and our fabrics made it only natural to take the next step: expanding our offerings to include custom drapery services. In doing so, we helped to diminish our clients’ frustrations by consolidating some of their efforts, but frustrated they still remained.

The Evolution
It was then that we decided to evolve and become much more than a fabric or drapery store. Realizing that curtains and drapes were not always suitable for all windows and spaces, we decided to provide a more robust selection of window treatments by adding blinds and shades to our product offerings.

Our commitment to quality products and services made our choice of Hunter Douglas blinds and shades an easy one. The quality of their products, backed by a lifetime warranty, was consistent with our own principles and gave us the confidence to offer their products to our clients without hesitation.

The One-Stop Shop
Today, our evolution has brought us to a place where we carry everything you need for home décor, with an emphasis on window coverings. We have an extensive selection of drapery, blinds, shades and shutters as well as drapery hardware. And because home décor is comprised of more than just window coverings, we also carry wallpaper, upholstery and home décor accessories, many of which are custom made and exclusive to our products at Eurofab.

Almost 20 years of experience as well as our robust product offerings are what give us the ability to expertly recommend the perfect window treatments for your home. Add to that the unique drapery fabrics and home décor accents we carry, and you have your one-stop shop for home décor and window coverings.

Speak to one of our design consultants today to find out more and prepare to be inspired.

Write a Review

Average customer rating:
9.1 10 (32 reviews)

Susan W.

0 reviews Toronto, ON Joined 2015/01/05

10/10

Chairs (2) and sofa reupholster

Upholsterers review in Toronto

3 months ago

I had my antique chairs and sofa set reupholstered in leather. They turned out beautifully and were done at a reasonable price.

Company Response: Hi Susan,
Thank you for the great review!
Sincerely,
William

njameer

2 reviews Toronto, ON Joined 2019/10/28

Living and bedroom blackout curtains. Custom pillows and bench cushions

Drapery & Curtains review in Toronto

Incredible service and selection. Worth every penny. The installation was quick and efficient. I highly recommend. My forever go to for all my home decor!

Company Response: Thank you so much for the glowing review Nathaniel! It was such a pleasure working with you and I love how everything turned out!
Best always,
Karen

575kyle

0 reviews Toronto, ON Joined 2015/04/07

Roller blind and curtains

4 months ago

professional and punctual It brought warmth and keeps the light out of my bedroom. Would use them again and highly recommend them

Company Response: Thank you so much for the kind words Kyle! I especially love how your green velvet drapes turned out!
Best always,
Karen

KvN

0 reviews Toronto, ON Joined 2019/08/22

Whole rennovated house project and a whole new condo project

General Contractors review in Toronto

6 months ago

Four level Victorian remodel : all window coverings from fully lined silk drapes to blinds with blackout build in.

Two bed, three bath condo : all drapes on electronic runners.

Company Response: Thank you so much for taking the time to leave us a review Kevin! Always great working you.
Sincerely,
William

T.P

1 review Toronto, ON Joined 2019/08/21

Motorized Blinds

We purchased Somfy motorized blinds throughout our whole house from Karen at Eurofab. We did contact a few companies for quotes because we knew it would be a large expense but found Eurofab to be quite competitive in pricing and also never once felt pressured into anything. Aside from the pricing - what really made Eurofab stand out was the amazing customer service. Karen walked us through the whole process, helped us with fabric/colour selection and suggestions to which treatment best suited each window/room. She was friendly, personable & professional and responded to all of our questions/concerns in a timely matter. Her installer Andre was also wonderful - great workmanship, you can tell right away he's a professional who takes pride in his work with a great personality to match. We couldn't be happier with the outcome. The quality and overall look of the blinds are beyond our expectations. We will definitely be recommending Eurofab to all of our friends and be back once we're ready for drapery!

Great work team Eurofab!

Hi T!

Thank you so much for the kind words - I can't stop smiling! Your new home looks amazing and I'm honored to have the opportunity to be a part of it. It was a great pleasure working with you and I can't wait to work with you again on the drapery!
Warm Regards,
Karen

katy_k

0 reviews Toronto, ON Joined 2019/07/25

9/10

curtains and blinds

bought curtains for the bedroom and blinds for the dining room. Some installation challenges which required a couple of visits, and one blind to be re-ordered for size (even though they measured at my house) but overall they are good products and the service was good. Not cheap but good quality, excellent communication through the process.

Hi Katy,

Thank you for taking the time to leave us a review! It was a pleasure working with you and I thank you again for choosing Eurofab.
Best Always,
Karen

mc123

0 reviews Toronto, ON Joined 2019/07/10

Blinds Purchase & Installation

Blinds were 40% off at the time, and I felt that the price was very reasonable for the amount of blinds I got. Installer was nice, quick and efficient. Task was completed in less than an hour.

They did say the blinds would take 2 weeks to make, but I had to wait 3 weeks before I got any updates. And this was after I called them first and left a voicemail.

Company Response: Thanks for taking the time to leave us a review Michelle! Your feedback is greatly appreciated. We apologizes for the slight delay on the blinds; the plant was a little backed up at the time due to an overwhelming amount of orders but I'm glad the installer was able to complete the install in a timely and efficient manner. Enjoy your new blackout shades!
Best always,
Eurofab

Jane

3 reviews Toronto, ON Joined 2018/12/24

chair reupholstery

Furniture Refinish & Repair review in Toronto

Eurofab reupholstered an old chair for me and it looks great. I chose the fabric at the store, showed them a picture of the chair, and Karen quoted a price. They arranged to pick up and deliver the finished product free of charge. They were very professional and easy to deal with.

Company Response: Thank you so much for the great review Jane! We are especially happy with how your new blue velvet chair turned out! It was a great pleasure in assisting you with this project.
Sincerely,
Karen

Private User

Private User reviews Markham, ON Joined 2017/06/04

Curtians

Toronto

8 months ago

We were looking for new curtians and walked by Eurofab.
William came and helped us pick out the perfect look for our room. We said we would like blackout curtians and were not disappointed. William even put magnets on the panels to reduce the gaps between panels and velcro on the side they could reduce the gap between the wall and the curtians.
Thanks!!

Company Response: Thank you so much for the wonderful review. We're go glad to hear about your positive experience and will be sure to share the comments with William.
Sincerely,
Eurofab

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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