Elite Concrete

***A MUST READ***
After getting nine quotes and researching stamped concrete companies, we chose Elite Concrete Inc. It wasn’t because of price: they definitely were not the cheapest. At our initial meeting with Raffy, one of the partners, we felt at ease with his sincerity and his knowledge of the business. We trusted him to be an honest person. We were not disappointed.

In 2014 you can still find great customer service, where with a handshake, you can ‘seal the deal’….with a small, initial deposit. Lol.

The many cohesive Elite crews who worked on our project over the weeks were not only skilled and efficient professionals; they were also courteous and helpful. The team crew leaders were thoughtful, polite and approachable. It was a pleasure dealing with the Elite crews. It was obvious to us that they are well trained and also treated very well by the company owners, Raffy and Marcelo.

Nothing’s perfect and we had some concerns here and there. To their credit, the owners were good listeners and responded promptly to our issues. It was not unusual for Marcelo, after a long day’s work, to come in person at 9:00 pm, to answer any questions we had. Their ability to resolve any matter quickly and positively was exceptional.

Like all homeowners, our house is our castle. And we appreciate that Elite treated our home, our huge expenditure, and us, with respect.

There are so many ‘smooth operators’ out there, who talk a fast game. Some whom we met, have fancy showrooms and catalogues and sales people who hound you incessantly. Elite was different. Their showroom is their customer list. They offered us numerous addresses throughout the GTA where we could see their onsite work for ourselves. We saw an array of beautiful stamped concrete workmanship, which also helped to give us creative ideas for our project.

We are so happy that we trusted our instincts and went with Elite. They are truly ‘the real deal’ and it is our good fortune to have hired them and our pleasure to refer them. And as a note of interest, we are also ‘the real deal’ – we are not family, friends or any other ‘Elite-commissioned’ referral. We paid them in full and are simply very satisfied customers.