Dundas Carpet & Flooring

Floor Retailers
Mississauga ON L4X 1L9
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Dundas Carpet & Flooring
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67%

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Reviews by rating (past 12 months)

Reviews for Dundas Carpet & Flooring

Average customer rating:
8.3 10 (18 reviews)

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Jesse Brodlieb from Toronto
Jesse Brodlieb from Toronto
1 review Toronto, ON
10/10

Engineered Hardwood Flooring

We were treated like family by Joe and Sidney from the moment we walked in the door. They didn't try and upsell us or anything they were focused on finding the right product for our needs. We ended up with a gorgeous Canadian made engineered hardwood at an exceptional price with delivery as and when promised. They are one of the good guys in this business. We would recommend them without hesitation.

Approximate cost of services:
$18,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your support.

julie from Mount Albert
julie from Mount Albert
1 review Mount Albert, ON
10/10

Berber carpet

Dundas Carpet & Flooring was very professional and did an excellent job installing my carpet. Thank you to Joe and his team, I would highly recommend them to my friends and family.

Approximate cost of services:
$1,400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for shopping at Dundas flooring.

Norhani Abdul Rahman from Mississauga
Norhani Abdul Rahman from Mississauga
1 review Mississauga, ON
10/10

Flooring

I had my floor done by Dundas Carpet & Flooring. I wasn't sure if the choice I made for the carpet in my bedroom was the right one, but now I know I made a great choice. My laminated floor in the living room looks so amazing. Thank you so much for a job well done!

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your support.

SPR from Toronto
SPR from Toronto
6 reviews Toronto, ON
10/10

Purchase and installation of hardwood flooring

We found the perfect shade of oak hardwood flooring here and the price was reasonable. Our home is over 100 years old and the old infrastructure is hard to work on. Carmen, the installer, did a superlative job of installing new subfloor and meticulously installing the hardwood. He cut under and around old baseboards and moldings and achieved as smooth a transition as possible with the stone floors in adjoining rooms. The store's owner dropped by to ensure that all was going well. Highly recommended.

Approximate cost of services:
$5,000.00
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Company Response

Thank you.

Oksana
Oksana
6 reviews Mississauga, ON
9/10

basement carpet installation

I have purchased carpet and installationbfor 2 basement rooms at my mother's house. The salesperson was first a friendly and gave me a good price and included underpad for free. They have contected the installer to come in on long weekend, which he did.
I have recommended them to others.

Approximate cost of services:
$600.00
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Company Response

Thank you

LBS in Don Mills
LBS in Don Mills
2 reviews North York, ON
1/10

Porcelain tile installation in kitchen

We were not impressed with Dundas Carpet and Flooring. Joseph came and gave us a competitive estimate and sounded very accommodating - in other words, he was a good salesman. The sub-contractor that they sent out also talked a good game but didn't end up doing a nice job on the floor - there were many areas where tiles were not even with each other. He seemed dependable - but wasn't. After finishing the tiling we made the mistake of paying for the job because he promised to come back on the weekend to "finish up" - reinstall baseboards and paint a small section of wall, as that was part of the contract. To make matters worse, within one week one of the tiles developed a crack (not sure if it was faulty tile or not installed correctly). After MANY calls to the sub-contractor and Dundas - it TOOK 11 MONTHS for them to replace the cracked tile, and only because I kept phoning repeatedly. At about month 9 we got so fed up that we hired a handyman to replace the baseboards. I would not recommend this company. Beware - they talk a good game, but then don't follow through.

Approximate cost of services:
$5,500.00
2 of 2 people found this review helpful.
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Company Response

The job was serviced and looked after, we thrive on customer safisfaction.

Kathy in Toronto
Kathy in Toronto
2 reviews Toronto, ON
0/10

install carpet

Worst customer service experience we've ever had! Did the job wrong 3 x and then tried to send the same installer back a 4th time to try again until we insisted they find someone new. Gave us the run around for months, were rude when we called and we finally settled on a poorly done job just to be done with them.
Can't say enough bad things to warn people away from the company!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Get an entirely new staff take responsibility for their work and for their subcontractor quality
2 of 2 people found this review helpful.
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Company Response

Job was done correctly we tried to explian customer the way it should be done.

Lori from High Park-6511
Lori from High Park-6511
1 review Toronto, ON

First Review

9.8/10

Hardwood Floor Installation

The service was excellent. Everything as promised and professional. Would definitely recommend them.

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Company Response

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dundas Carpet & Flooring

Dundas Carpet and Flooring invites you to visit our showroom for our in-store specials and installation prices. As part of Canada's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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