Drape Master

Cindy had pick-up and delivery according to my timing even though I called last minute and live outside of Toronto. Everyone was very professional, friendly and accommodating. Very happy with the job and would recommend using this company.

A call to Cindy @ Drape Master, a family business, started the many steps to having the functioning of my venetian blinds repaired, rather than replaced. Don, measured twice & sent William to confirm correct measurement with sample to test, Don ordered, installed by William (allowing me time to clean slats while he installed tracks). Job complete within a two week period,. Cindy did a follow up. Many things are old, including me: however not ready for landfill as yet. Happy Duo from High Park, Toronto area :):)

Drape Master recently cleaned blinds for me (which had been very dirty). I can't speak highly enough of this company, especially Cindy (on the phone) and Don and Will. They did an excellent job of cleaning the blinds and picked them up and delivered them back to me on a very tight schedule that I had. They were punctual and even went out of their way for me to deliver the blinds one morning earlier than they usually are out on the roads. I am very grateful to them for their help in getting the blinds so clean and also for helping to accommodate my "tight schedule". They are a company achieving "excellence".

After some initial difficulty in hearing back from the repair person, arrangements were easily made for an attendance at my home.

The technician was knowledgeable. He took the parts needing repair from the house and very shortly provided repair options and pricing.

The work was completed within an week. The result is most professional and well priced.

A follow up call was made to me the next day to determine whether the work was done satisfactorily or not.

I would highly recommend this company.

We have lived in our condo for over 18 years.
The drapes and liners were beginning to look drab and somewhat lifeless.
We decided that professional cleaning might be the answer to a brighter look.
We responded to an ad in the Toronto Star TV Magazine placed by Drape Master.

The phone call was very reassuring that we were going to b e totally satisfied.

The receptionist, Cindy, was, throughout the entire experience informative, polite, patient and helpful. We had to reschedule the appointment several times due to personal time conflicts. Np problems.

Finally, when I was able to be home "Don" and an associate called and game me a "window" of time in which to expect them.

They arrived at the promised time, removed their shoes and assessed the drapes and liners in 3 areas.

A proper quotation was prepared for our consideration.

Don's recommendation was to clean the drapes and liners as they were in good condition and we could expect a positive result. The drapes would be returned within 5 - 6 days.

More so than the price was the impression these men made that they knew business and were reputable.

Cindy saw to it that the drapes were back and installed in 5 days. The results: amazing and they look like new again!

We highly recommend Drape Master as a company who delivers on their promises.

We called drape master when the cord on our living room drapes broke. The company came over right away and helped us have the blinds repaired. very professional and very friendly. very nice company.

Drape Master went out of their way to make St Andrew's Pres. Church's drapes like new, providing timely service at an amazing cost, and allowing us to pay in two invoices. Their rep. Curtis, was excellent, suggesting the best service for our needs.

Last month I was pleased to find a service that would remove the horizontal blinds in my condo so that I could paint. I was very impressed with all aspects of the service, particularly how quickly they responded to my initial phone call and next day service. Don was willing to do just that - take down blinds and then put them up again after I finished painting. After meeting Don and learning more of their services I sent the blinds out for cleaning. Not only did he bring back new looking blinds he made adjustments to the brackets so that they are hanging better than they did before.
I have told many of my friends of this service and will use it again OUTSTANDING SERVICE

Don responded immediately to my phone request, came to remove the 2 broken blinds shortly thereafter and returned them in excellent working order within the agreed upon timeframe at the agreed upon price. The cost of replacing these 2 blinds would have been 10 times the cost of the repairs. I found Don to be a very knowledgeable, helpful and friendly person and highly recommend the services of his company.

We had Drape Master come to remove our verticals to have them cleaned and discovered we needed a new track. They were very prompt, courteous and professional. Due to the replacement of new windows, they accommodated us by keeping our verticals until the windows were installed totally. We were very pleased with the results of the cleaning and replacement of the new track. NPM - Toronto