We have lived in our condo for over 18 years. The drapes and liners were beginning to look drab and somewhat lifeless. We decided that professional cleaning might be the answer to a brighter look. We responded to an ad in the Toronto Star TV Magazine placed by Drape Master. The phone call was very reassuring that we were going to b e totally satisfied. The receptionist, Cindy, was, throughout the entire experience informative, polite, patient and helpful. We had to reschedule the appointment several times due to personal time conflicts. Np problems. Finally, when I was able to be home "Don" and an associate called and game me a "window" of time in which to expect them. They arrived at the promised time, removed their shoes and assessed the drapes and liners in 3 areas. A proper quotation was prepared for our consideration. Don's recommendation was to clean the drapes and liners as they were in good condition and we could expect a positive result. The drapes would be returned within 5 - 6 days. More so than the price was the impression these men made that they knew business and were reputable. Cindy saw to it that the drapes were back and installed in 5 days. The results: amazing and they look like new again! We highly recommend Drape Master as a company who delivers on their promises.
- Approximate cost of services:
- $600.00
- Company Response
Our thanks to the Zand family for your great review!! We were fortunate to have had the opportunity to service you and help brighten up your home. As always we strive to do our best and accommodate every situation with both professionalism and perfection. Looking forward to servicing you again.