The toilets in my home were leaking. Based on the reviews from Homestars, I called Drainworks. The plumber that came to my home suggested that they all needed to be replaced - that fixing them would not be a good solution longterm. I went along with his suggestion, not really knowing any better. The cost was quite sustantial - over $300 for each toilet. Furthermore, as he was fixing them, he tired to add on more cost by telling me that now the supply valve needed to be changed and he could not warranty the service if there was to be a leak. He told me that I leak could be so severe that it could damage my downstairs ceiling. I felt that he was just trying to get more money from me. Needless to say, after such an expensive repair job, I will not be using their service again.
- Approximate cost of services:
- $1,000.00
- Company Response
**Rakhi** It is not possible for us to even begin to address any of your concerns since you haven’t given us a first and last name or an address; neither has HomeStars. With that being said we have still taken a look in our data base and none of the calls even remotely resembles the description of your review. Please feel free to contact us so that we can allocate this review with the service call. Based solely on what’s written, having 3 toilets supplied and installed with all the necessary parts by a licensed plumber with all insurances at the price you stated seems like a great value, also if it had been us who provided you with service, you would have been given that price upfront. Feel free to call our office.