Drain Works Plumbing

Plumbing
Toronto ON M8Z 3L2
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HomeStars  >  Plumbing in Toronto  >  Drain Works Plumbing  >  Bathroom sink repairs (x2)
SS
SS
7 reviews Toronto, ON
10/10

Bathroom sink repairs (x2)

Had two amazing experiences with DrainWorks and Chris Léger and can't recommend them enough. Super clean work, very knowledgeable and incredibly courteous and professional.

The first time, we had a bathroom sink that rusted out to the point that the entire cold water handle broke off in my hand. Couldn't fix it myself so I called DrainWorks. DrainWorks sent Chris Léger and he did an amazingly thorough and expert job of installing a completely new tap/faucet combo. He suggested I change out the drain/trap combo leading into wall as well as he could see that it was starting to rust out but I opted to not do it to save cost. Bad idea, because exactly as Chris predicted it might, the drain/trap combo broke about 3 months later, creating a giant leak.

So, we had DrainWorks/Chris come back a second time to replace the drain/trap and all the piping going to the wall. He did an equally amazing job the second time around and never even said "I told you so" :)

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

**Thanks SS** We are very grateful for the review and thank you for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. Glad we could be of assistance. We definitely value your patronage and look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future. Thanks for choosing DrainWorks Plumbing.