We'd been having problems with the sink drain backing up and becoming harder and harder to clear. Drainworks recommended replacing part of the very old (100+ years) pipe and stack. They gave us two options - we chose the more expensive and a good thing, too, when the plumber showed us the state of the pipe that was removed. We were close to having even bigger problems. Scheduling was prompt, the quote seemed reasonable and Drainworks actually could have moved the work date up a couple of days. We weren't able to do that.They showed up on time on the agreed day, worked quickly and efficiently and went over every little detail with us. Courteous, friendly, knowledgeable guys. The company, too, called the day before to confirm everything and then again to say someone was on his way to inspect the work. No games, no guesswork and we now know more about what's going on under the house than we'd ever thought of. We've seen it on video. We've used Drainworks before and we'll certainly use them again.
- Approximate cost of services:
- $1,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
**Thanks Bill** We certainly appreciate the review and thank you for sharing this experience with us. It is very rewarding to know that we could be of assistance and that you were so satisfied with the service provided. We do thank you for your choosing DrainWorks and for your patronage. Great to have you as a happy repeat customer.