We had a bathroom faucet that had worked its way loose, and would no longer turn on. Despite scratching our heads over it for several days and taking it to the plumbing section of a local big box, we couldn't get it fixed. I called on a Wednesday and Drainworks were able to schedule an appointment for the next afternoon, allowing a slot between 1 and 3pm. I found the company was great about calling to give a more precise time, and the plumber arrived very shortly after the appointed time. Chris was friendly, very polite and professional, and was able to solve the problem with only a little head-scratching on his part. He also took the extra time to investigate another non-plumbing issue I asked him about and referred another tradesman to make that repair. The only comment I would make is that the repair was perhaps a little more expensive than I'd anticipated, but only a little, and probably worth it for how quickly they could schedule an appointment and a quick professional solution to a frustrating plumbing problem. I also appreciated the ability to pay by credit card.
- Approximate cost of services:
- $150.00
- Company Response
**Thanks Richmond** We appreciate your review and your input. We are certainly happy to know that you saw the value in the efficient and professional service you received from DrainWorks and that we were able to resolve your frustrating plumbing problem so quickly. We look forward to being the plumbing and drain service providers you can rely on should you require our assistance again in the future.