Called this company to repair drainage under the kitchen sink. We have 2 sinks: main sink and a smaller one. The pipe under the smaller one kept falling off and decoupling and we wanted a permanent fix. My wife was home, I wasnt. Repair guy just put a washer around the nut and tightened and charged $250.00 for a 2 minute job. lo and behold the drain slipped again and we had a flood. Called their office and they would not accept responsibility. Got another plumber who fixed for half the price by changing the drain pipes. terrible company who uses plumbers whose qualifications are suspect
- Company Response
Thanks for your feedback. For some reason you didn’t mention that our plumber repaired your sink in Jan 2019 and you called us back in May 2019 complaining about leak. Office explained to you that warranty on the repairs done in January 2019 already expired and then you decided to write this feedback. Please note that we do warranty our work as indicated on our invoice/contract. It is wrong of customer to expect that because work was done for them before that company is obligated to go back and fix an issue again just because customer can write a bad review.