DO NOT HIRE THIS COMPANY! We received a ton of rain prior to their first visit and I had no time to cut my grass. I called Dr. Green to ask to be rescheduled and asked them not to come for at least 7 days so I could cut my grass once the days and days of rain had stopped. The person I spoke with said that was fine and that the appointment was rescheduled. Someone came anyways! I called and they apologized and took the charge off, fine. The appointment was rebooked again for no less than a week away. Someone came the next day again and did a completely different service! After much discussion, my husband and I decided to cancel our services with Dr. Green due to their lack of inter office communication. Now, they will not stop hounding me for the $50 something charge of their services even though they were not supposed to come in the first place. They call multiple times per day! They are now ignoring my emails and my account has been in dispute since AUGUST! I would NEVER recommend this business to someone!
- Approximate cost of services:
- $50.00
- Company Response
Hi Lesley, I am sorry about the issue you have been facing and would like to have this completely resolved to your satisfaction. In order for me to look up your account information to resolve this can you please email me at Cameron.Hess@doctorgreen.com when you get the chances so I can make the proper adjustments.
Once again I apologize for the for this not all ready being resolved.