When the cable broke on our garage door, I called Dodds. While it was not an emergency, their repairman, Robert arrived within 1 1/2 hours of my call. He quickly assessed the problem and we discussed the solution and estimated price. Once the pull cable was repaired,Robert discussed the care and ongoing preventative maintenance required for the door and its mechanics. Robert is a very articulate person and very passionate about his work. The world would be a better place if we had more people like Robert working in the service industry.
- Company Response
Thank you for this review Jane. We also appreciate Robert :)
Dodds sets the benchmark in customer experience for Garage door companies across the G.T.A.