Dodds Garage Door Systems Inc.

John, a service rep for Dodds, is a master installer and a born teacher with great patience and the ability to give directions clearly. He just visited 2 homes in our family to make adjustments to our garage doors. My husband and I followed him around with pen and paper, and we were given simple, point form lessons on how to troubleshoot and operate our doors when minor problems occur. To find such superb customer service is a rarity. I am not surprised to hear from Dodds that John trains their new employees. A company is only as good as its follow-up customer service. Dodds is indeed fortunate to have such a sterling employee. And we were fortunate to get him! Another benefit to us was that there was a wire that had been shorting out in the mechanism in one of the doors. We were delighted that the charge for one of the service calls was cancelled. Our family now has 3 garage doors running perfectly. Thank you Dodds.