Late one afternoon I noticed that my garage door was not opening properly (via the door opener). Not having had any work done on the door in many years, I went to HomeStars to look for help. I went through the list and found Dodds (close to the top). It had a lot of reviews and a fairly high average score so I entered a request for help online.
First thing the next morning I had a callback from CJ at Dodds. After I provided additional detail on the problem, CJ quickly realized the sensitivity of the opener needed adjustment. He asked me to email him a photo of the back panel of the opener, and then replied by email with instructions on how to fix it. His solution worked – perfectly.
Not only did CJ/Dodds work on my behalf to resolve the problem without having to send someone out (and incur a charge), everything was done quickly and very professionally.
If you need help with your garage door, do not hesitate to call Dodds. They’re the real thing!!
- Approximate cost of services:
- $0.00
- Company Response
We are please to advise that many other clients have enjoyed this same level of service with Dodds.There was a recent expose on CBC Market Place of various trades including garage door companies. Regrettably there are scam artists in every trade. We are very proud to advise of the 10 companies surveyed Dodds was the ONLY one to diagnose and solve the problem over the phone at no charge to the client.