We visited the showroom after seeing the booth at the Toronto Fall Home Show. At the Home Show we paid $20 for two pillows and needed to pick them up at the showroom (it's the way for them to get you in and to sell you the membership). When we got there, you are greeted by a sales person. Who is of course friendly and tries to get to know you. Then you are taken into a room with other people where they have a presentation on what they do, how much membership is, how much you save, etc etc. After the 45 minute presentation, you are again meeting with a sales rep and this is where they push for you to sign up. During the presentation they will tell you it's ok if you don't want to get a membership, but of course it's never the case. They were really pushy and won't let you "think about it". Membership is about $6,000 and they couldn't really answer too many questions on how we can save with our upcoming projects. Therefore, without knowing how much we can save, we didn't want to pay the $6k as there is a risk we will not be able to recoup the money. In the end, after another hour of them trying to push us we walked away. It was getting annoying as they really try to keep you there until you tell them why you don't want the membership. Even though we were brutally honest about the hesitation on why we want to walk away, they will keep telling you "A kitchen reno will make up the cost" but we didn't even say we wanted a kitchen reno. In the end, it was frustrating and we made a mistake in paying the $20 for two pillows at the Home Show.
- Approximate cost of services:
- $6,000.00