2 reviews Scarborough, ON Joined 2014/04/10

10/10

Plumbing review in Scarborough

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/10/2014

Please note the attitude the technicians showed towards me and the problem at my home. They were very courteous and knew exactly what the problem was and how to fix it. I definitely would call again on Direct Energy to help me with the maintenance of my home. thank you so much. a much appreciated customer.

Job Price

Approximate cost of services:: $400.00

1 of 2 people found this review helpful.

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Marcella. M. from Niagara Falls

1 review Niagara Falls, ON Joined 2014/04/10

10/10

HVAC

Heating & Air Conditioning review in Niagara Falls

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/10/2014

Wally was the best service tech we have ever had. He was friendly and respectful and explained everything he did in great detail. I have never had anyone be so thorough and take the time to go over everything. My time slot was 8-12 and he arrived at 8:15. I appreciated not having to wait all morning.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Helen. H. from Hamilton

1 review Mississauga, ON Joined 2014/04/10

10/10

HVAC Service

Heating & Air Conditioning review in Mississauga

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/10/2014

The Service Technician you sent was excellent, a real asset to Direct Energy... it did not take him long to diagnose the problem with my furnace ... I wish he would be the one to do the annual maintenance of my furnace this year ... I believe his name is Ed. Thank you again for the prompt servicing of my furnace. Sincerely yours ... Helen /03/18/14

Job Price

Approximate cost of services:: $300.00

0 of 1 people found this review helpful.

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Frances from Ajax

1 review North York, ON Joined 2014/04/10

10/10

Hot Water Heater Install

Water Filtration & Purification review in North York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/10/2014

The two gentlemen who came to replace my hot water tank were very pleasant, explained everything they were going to do and did it in a timely manner. Great job!!

Job Price

Approximate cost of services:: $1.00

0 of 1 people found this review helpful.

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Berna from Barrie

1 review Barrie, ON Joined 2014/04/10

10/10

Hot Water

Water Filtration & Purification review in Barrie

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/10/2014

The tech who came found the problem immediately (it was electrical) but did not make me feel like an dumb for not thinking of that myself. He was definitely the best service person i could have had.

Job Price

Approximate cost of services:: $0.00

0 of 1 people found this review helpful.

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Deborah from Ajax

1 review Whitby, ON Joined 2014/04/09

10/10

Plumbing Service

Plumbing review in Whitby

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/09/2014

The service call was made by Roy with A. Marco Plumbing Ltd. probably the best service call experience with respect to friendly, knowledgeable service. Roy provided good explanation with respect to the work he was completing for us, tips on how we can better protect our home from future water damage and additional explanation on what is provided under the Direct Energy program we have with respect to plumbing. Great service!

Job Price

Approximate cost of services:: $100.00

0 of 1 people found this review helpful.

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Mark from Whitby

9 reviews Whitby, ON Joined 2014/04/09

10/10

Hvac Service

Heating & Air Conditioning review in Whitby

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/09/2014

The service technician was excellent... He explained to me what he was doing and why as well as provided great tips for daily/regular maintenance... Best technician I have had yet. Thank you... whatever training you provided to him keep up the good work... Very happy customer

Job Price

Approximate cost of services:: $0.00

1 of 2 people found this review helpful.

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Eric from Smithville

1 review Smithville, ON Joined 2014/04/09

9/10

Hvac Service

Heating & Air Conditioning review in Smithville

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/09/2014

Even though this appointment was originally cancelled by me and the technician showed up in error, he was extremely courteous and understanding. He did the service to my furnace so he didn't have to come next week (and we were both here anyway) and explained how we can get better/longer use out of the equipment. once again a great experience dealing with your technicians.

Job Price

Approximate cost of services:: $150.00

1 of 2 people found this review helpful.

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Jules. L. from East York

1 review East York, ON Joined 2014/04/09

10/10

The old gas furnace motor was replaced by a brand new one.

Heating & Air Conditioning review in East York

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/09/2014

On March 3, 2014, I called for service as there was no heat. James, the service technician knew the problem right away by just listening to the sound of the gas furnace motor. Immediately he knew what had to be done. I was quite impressed by his work ethic and excellent customer service which he has provided and which was truly second to none. He was quite knowledgeable and qualified in his profession. I would surely like to have him back for service if I need one in the future. Simply put, I would highly recommend direct energy to a friend or relative. Well done, James and keep up the good work!!!

Job Price

Approximate cost of services:: $450.00

1 of 2 people found this review helpful.

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H. A. from Peterborough

1 review Peterborough, ON Joined 2014/04/09

8/10

Hvac Maintenance

Heating & Air Conditioning review in Peterborough

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

04/09/2014

I didn't call for service. Direct Energy called me months ago to schedule the annual furnace cleaning. The April appointment was my choice as I didn't want them to come when the weather was very cold in case the furnace had to be shut down for any repairs. Maintenance

Job Price

Approximate cost of services:: $94.00

0 of 1 people found this review helpful.

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