Enercare Home Services

Drain Services
ON L6A
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Barbra in North york
Barbra in North york
10 reviews Toronto, ON
0/10

Water rank repair

Worst service. Called wed morning, no hot water. First avaialable appreciate next day 8 pm to midnight. Serviceman arrives, needs parts. Parts deliverable Friday at noon. No spot to install parts until Sunday 6 pm. I have paid $5,400 over 18 yrs to rent this tank and can't get reliable timely service. All I get is I am sorry. Escalation to customer care tells you the same, sorry no earlier appointment available. I am fine with thus company!

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Barbra- Thanks for letting me know of your experience and I can definitely understand your frustrations. Can you please email me at support@enercare.ca with your account details, including address, so that I can assist? Thanks you.