Screw up from the beginning - now having billing problems and impossible to contact. Would look to others before using them again. Customer Service is not helpful. Called for initial repair service under plan. Was without hear for 5 days fortunately this was in late October so not too cold. Very accommodating to begin with but now have difficulty contacting the Salesman and the customer service manager involved in my billing questions. They continue to charge for a maintenance plan on my bill that I no longer need since I have a new furnace and an AC unit they put in several years ago with a 15 year warranty.
- Approximate cost of services:
- $4,500.00
- Company Response
Hi there, I apologize for the mix up and would like to help you resolve this issue. Please email me at support@enercare.ca with your address and phone number and I will look into this for you. Thanks ~ Kira